I have had good experience with AN delivery, until lately. A small order took almost 3 weeks to arrive. Normally I get it in a week or less. Also, they ship larger orders with a service that allows tracking. The small order did not have this service, so I was left wondering till it finally showed up.
I have some other comments about the AN website:
1) They recently added Triumph parts to the site. I sometimes find this useful, but I am only working on Nortons so it mostly gets in my way. e.g. I have to scroll down 2 pages in their 'Browse by Model' dropdown menu before I get to get to the Commandos; and when I use search, now I have to take the time to sort through a bunch of Triumph parts as well to find what I am looking for. The top of the webpage has tabs for 'Norton Parts' and 'Triumph Parts' but clicking one does not seem to filter the other out.
2) I think it is an improvement to include the quantities required for parts, but I find that the addition of this information in the drawing section can make it very busy up there sometimes. I think it is enough to just include it in the detail description.
In any case, worntorn is right. Maybe its better to not make it so easy for me to buy stuff!