Norvil

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I've bought plenty of parts from Norvil over the years, though I have been letting my bike sit for the past half-decade or so. Always satisfied on service and quality. About ten years ago I bought a visually perfect gearbox part from Norvil, which immediately failed due to faulty manufacturing. I sent a digital photo and they furnished a good replacement part quickly at their expense with no fuss. I was impressed. I expected poor treatment and received the opposite.
 
robs ss said:
I'm not sure about quality of Norvil products but...
About 5 or 6 years ago I ordered a number of parts from Norvil. When they arrived in Australia I noticed a couple of parts weren't what I ordered.
I contacted Normal by email to attempt to get the problem fixed.
After a couple of exchanges. which pointed to it apparently being my fault/problem - then I got a strange tirade of abuse from Les Emery
Still can't believe he treats paying customers that way
Anyway - I for one won't be spending a red cent there again
Cheers
Rob
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+1 with what Rob writes above; as same thing happened with me ... with Les. :evil: WAY too many other really good and caring suppliers out there to tolerate Mr Emery. Why waste yer time, eh :shock:
 
I don't understand the following, isn't Andover Norton the only genuine source? How does Norvil own the Commando trademark & what happened in the court case?

COMMANDO is our registered trade mark
British Patent Office Registration Number : 2128766
We have not given permission for anyone else to make use of our Commando trademark in respect of the manufacture of Commando parts for the Norton Commando's that were produced between 1967 and 1978

NORVIL is our registered trade mark
British Patent Office Registration Number : 2128517
United States Patent & Trademark Office Registration Number : 1644347
We have not given permission for anyone else to make use of our Norvil trademark in respect of the manufacture of Norvil parts for any motorcycle


NORTON is not our registered trade mark but we have a licence from the trademark owner to manufacture and sell Genuine Norton motorcycles & parts
Anyone claiming to be "The Only Genuine Source" are legally wrong due to our own 2001 licence pre-dating subsequent company licences

We manufacture Genuine Norton Parts to original factory specification except where we have deemed it necessary to upgrade tooling and revise drawings in order to make parts in newer & better materials, to modern day tolerances for modern day reliability
We have many original factory drawings which are used to make parts that don't require improvement, though with today's modern engineering practices most parts can and have been improved by us over the years
 
yes it is confusing, I remember when this shit fight stared a loooooooooong time ago. maybe its still going. L.A.B or one of the others may have more time than I have to try and explain it. not sure if I even understand it now.
 
seanthomasking said:
I don't understand the following, isn't Andover Norton the only genuine source? How does Norvil own the Commando trademark & what happened in the court case?
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'Norvil' and 'Commando', were never trademarked by the Norton factory.

Norvil Motorcycles trademarked the names so they can sell their own brand spares as 'Genuine Norvil Factory' and 'Genuine Commando Factory' etc.


However, Mick Hemmings also has the right to use the Norvil trademark so there's also 'Hemmings' Norvil.

THE NORVIL ® TRADEMARK

On NOVEMBER 4TH, 1994 at the Patent Office, London, the Comptroller General for
the Trade Marks Registry gave judgement that MR. LES EMERY, trading as FAIR
SPARES (Now trading as The Norvil M/C Company) has no exclusive Rights
whatsoever, to the Trade Mark “NORVIL”.
1. It was also his judgement that Andover Norton had not inherited from Norton Villiers
Performance Shop Ltd., any Rights to the NORVIL Trade Mark and thus, in effect,
had no Rights to assign to Mr. L. Emery. (Now trading as The Norvil M/C Company).
2. It was also clear that Andover Norton had never used the name NORVIL as a Trade
Mark.
3. No proof was given in evidence by “FAIR SPARES” that they had ever purchased
from Andover Norton, any so-called “Genuine” Jigs, Fixtures, Tools or drawings for
NORVIL parts.
4. MICK HEMMINGS MOTORCYCLES have been continuously manufacturing
NORVIL parts in the period 1974 to present, with the knowledge and assistance of
both ANDOVER NORTON and NORTON MOTORS LTD.
A FULL COPY OF THE COURT TRANSCRIPT WITH SUPPORTING EVIDENCE IS
AVAILABLE AT MICK HEMMINGS MOTORCYCLES FOR INSPECTION BY ANYONE
WHO WISHES.
®THE NORVIL TRADEMARK IS NOW OWNED BY BOTH COMPANIES
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That's clear as mud.

I ordered a complete bottom end rebuild kit for my 69 but specified the C3 bearings. He told me that the bearings wouldn't last 500 miles but sent them anyhow. But with what I've seen I doubt I would buy any more from him unless it was something I just couldn't find anywhere else.
 
NON - SERVICE EXCHANGE
RESTORATION GEARBOXES £988 + VAT
Fully assembled from some new & some restored parts
If you don't have an exchange to send us and still want to get a fully restored gearbox but save yourself some money off the cost of buying a new one, then you can buy one of our restoration gearboxes. There is no need to send us your old gearbox with this option.

Norvil's latest offering. so it could be assumed for a thousand quid you get a box made up out of assorted used bits? hmmm
 
There was a guy in Chicago, Mike Hagey, that must have finally quit because he got such a bad rap. I tried to get some S type silencers from him and after the 2nd time he sent me roadster pipes, he quit responding, so I got the Cook County Attorney General after him and he finally credited my CC after about a year. To be sure I didn't deal with him any more, and there was a bit of stuff on him here a long time ago. Sometimes the whining works.
 
DogT said:
There was a guy in Chicago, Mike Hagey, that must have finally quit because he got such a bad rap.
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I think you mean Marshall Hagy. He only quit because he died, I believe.
 
L.A.B. said:
DogT said:
There was a guy in Chicago, Mike Hagey, that must have finally quit because he got such a bad rap.
Click to expand...

I think you mean Marshall Hagy. He only quit because he died, I believe.
Click to expand...

That'll stop most people. Are we sure it will hold true with Mr Emery when he passes?
 
L.A.B. said:
DogT said:
There was a guy in Chicago, Mike Hagey, that must have finally quit because he got such a bad rap.
Click to expand...

I think you mean Marshall Hagy. He only quit because he died, I believe.
Click to expand...


Perhaps Like John Stonehouse or Robert Maxwell ?
 
Right, Marshall Hagey, I knew L.A.B. would correct me. He also had a helper that tried to be helpful, but I think he was just as much a crook. I heard you could only count on buying something from them if you saw it in the flesh and traded right there. I actually did get some clock parts that were OK from him, they were hard as hen's teeth to find back then, bezels and glass.
 
marshal hagy is dead passed a few years ago. good riddance to bad rubbish
 
SteveA said:
L.A.B. said:
DogT said:
There was a guy in Chicago, Mike Hagey, that must have finally quit because he got such a bad rap.
Click to expand...

I think you mean Marshall Hagy. He only quit because he died, I believe.
Click to expand...

That'll stop most people. Are we sure it will hold true with Mr Emery when he passes?
Click to expand...


Marshall ripped me off for an ignition switch. Never showed up. I called him and he said must it must have been a bad day for him, sorry. When it still didn't show up, weeks later, I called him again and he claimed that the transaction had never happened- a total looney!
 
"Fully assembled from some new & some restored parts"
Must admit I found that one of the most bizarre pieces of wording for an advert when I got the email the other day. Made me want to rush to get my credit card and order on...NOT!

Obviously relying on his reputation!!
 
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