Interview with Les Emery

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Hmmm. I guess Andover doesnt really exist!
and he's no longer on Andover's UK dealer list. I wonder where he gets all his 'genuine parts'? Have to assume he's using up old stock or they are still supplying him, grudgingly? Business is business after all :)
 
Keith1069 said:
Hmmm. I guess Andover doesnt really exist!
and he's no longer on Andover's UK dealer list. I wonder where he gets all his 'genuine parts'? Have to assume he's using up old stock or they are still supplying him, grudgingly? Business is business after all :)


His "genuine parts" aren't genuine Norton....they're "genuine Commando/dominator/single cylinder" i.e. Les own crap, and definitely not from Andover.
 
A few months ago he had a letter published in the "Roadholder " Magazine stating that Norvil Motorcycles are now maufacturing their own parts.
Might have something to do with that a little bird told me that Andover has pulled the plug on his account !
Which now means that none of the parts fit rather than only some of them.
Brett
 
he's no longer on Andover's UK dealer list. I wonder where he gets all his 'genuine parts'? Have to assume he's using up old stock or they are still supplying him, grudgingly? Business is business after all :)

I decline to go into details here. Andover Norton (i.e. I) cancelled his trade account last year for reasons the more informed members of this forum will most probably guess. I wanted a clean division between what we have manufactured to works drawings, on works tooling, to works spec., and what is sourced from "alternative" suppliers.
One of these "alternative" suppliers is BASED in England, but few of the products sourced from this "English" supplier are MADE in England, most coming from China, India, etc. Hence the "99% British" figure quoted has to be put into perspective.

Not even Andover Norton- who source about a dozen parts from this same supplier, by the way, less than 1% of the total purchasing budget- but who have the vast majority of their parts actually made in England, could truthfully claim that high a percentage of English content in our product range. We also source parts from Germany, Italy, France, Czech Republic, the US, etc. An FAG bearing is not "Made in England", even if we buy it from FAG UK. It is all a question of definition or, dare I say it, truthfulness.

"Business is business after all" was true when I took Andover Norton over. Andover Norton was then (2007) in the ropes financially. We simply could not, at the time, afford to cancel anybody's account. This situation has since changed dramatically by widening our product range and re-investing all the profits. Instead of leaving half the Norton spares to others to source and supply we now do that ourselves and can offer dealers and retail customers alike the full range of Norton parts for Commandos and an increasing number for Dommis and even singles.

The cancellation of Emery's account has not hurt Andover Norton in the least. We have increased turnover yet again in the financial year that just ended on the 31st March. I have to thank you, the Norton customers, for this, and hope we can go on improving our services to you.

And, by the way- neither I, nor members of my staff collect locomotives, busses, or aeroplanes. We, at Andover Norton, collect, and ride, Norton motorcycles. Even my three kids have at least a Norton each and ride Nortons on road and track. I need to keep Andover Norton going in order to keep my own Nortons going!

Joe Seifert, owner, Andover Norton International Ltd
 
Its depressing to read the turmoils and tales on Norton supply chains. If Nrovil spares are so iffy > How well do Less's new bikes operate in the long term?


Buyer beware Norvil — Norton Owners Club
http://www.nortonownersclub.org › Messages › Heavy Twins
12 posts - 8 authors - Feb 13, 2012
Norvil had rebored and supplied new +040 pistons two years previously. ... I rang Norvil to be told rudely by Mr Emery that as the rebore had been done over ... 10 micron (.0004) was less than .0001" (1 tenth) and within matching tolerance. ..... the cause of failure was a connecting rod bolt on one of the new Andover Norton ...
Starting problem — Norton Owners Club‎ - 23 posts - Oct 2, 2012
Tappets tip detached — Norton Owners Club‎ - 25 posts - Dec 31, 2011
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Hobot,
You can research the performance of these "new" bikes on this here forum. A guy who's boss bought about half a dozen in the early 1990s has written about his experiences on this forum about a year or two ago (Dominator Engineering).
 
The cancellation of Emery's account has not hurt Andover Norton in the least. We have increased turnover yet again in the financial year that just ended on the 31st March. I have to thank you, the Norton customers, for this, and hope we can go on improving our services to you.
Ok, I was not sure that the 'relationship' had been completely severed. I see no reason why you should supply him but 10 years ago, I, (as representative of a US/Canadian company) refused to supply a competitor of one of our long standing customers. The outcome was that we were legally forced to supply them based on a somewhat vague 'Restrictive Practices' claim. We had no reason to refuse since they had not created any justification (late payments etc.). Oddly they were in Emery's part of the world.
Ultimately he could create his own supply source for all parts but It's going to be costly for him both monetarily and time wise. I know he has a seemingly endless supply of crap overpriced spares he also sells on Ebay but these will run out eventually.
I never had any serious problems with him (if we discount a blown engine and pattern con rod bolt as chief suspect) but it was his superior attitude that annoyed.
 
As a brit bike owner living in England I am embarrassed to say that I often have to look to the US if I want quality parts for my bike! :roll:
 
And there was the post with the gearbox outer cover with the wrong gear number stamps.
 
That article from Sump is a good few years old. The proprietor of Norvil's appearance has changed a lot over the last few years.
 
It says "Copyright 2011". That was the time when "Norvil Motorcycles" was still up for sale, hence probably a promotional piece to advertize it.

In fact. the month after I aquired Andover Norton one supplier asked me if I knew "Norvil Motorcycles" was for sale. That is, by now, six years ago, i.e. over three years before this article appeared.
 
I suggest it is wrong to look at British manufacture of motorcycles and parts from an American perspective. 'If you want a job done well, do it yourself' '. You guys have all the modern industrial enigineering techniques, but you seen unwilling to take proven designs from elsewhere, and improve then mass produce them. Nobody seems to have taken up producing the Britten motorcycle from New Zealand even considering its performance against the Ducatis at Daytona. Norton commandos are obviously a niche market, however it is my feeling that retros will become the future of motorcycling. Not all of us want to ride soul-less Japanese superbikes, or thirties design V-twin hunks of lead.
 
Perhaps the question must be asked 'But will the old bikes still have fuel,
will they even be allowed to be used as they pollute and are unsafe?'
 
Onder said:
Perhaps the question must be asked 'But will the old bikes still have fuel,
will they even be allowed to be used as they pollute and are unsafe?'
What do you think it takes to make a pound of steak to eat? Talk about pollution, not that I'm a veger.
 
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