Carbon Speed battery?

Anybody dealt with Carbon Speed? I ordered one of their lithium phosphate batteries about 3 weeks ago. My credit card was charged IMMEDIATELY.

That's the last I've heard. No confirmation, acknowledgement, nothing. No response to repeated emails (the only contact information they provided on their website, where I placed the order).

I'm disputing the charge with my card-issuer. This is really disappointing.

Never heard of 'em. Hope you don't get burned. A good company will not charge your account until the order is shipped.

Brian,

Sorry to hear, but its a timely message to everyone buying stuff off the web. Was this sourced from overseas? There is a forum -Chinese Internet Scams where hundreds, yes hundreds of E vendors have been exposed a pure scams. Advertise non existant stock with amazingly low prices. They just use photos and specs from the authorised dealers. The Scam web investigation provides information on how to determine the vendors time in E business by scanning their server domains and IP address history. However, too many people just send their money and nothing materialises. It is a horrendously growing crime and whilst my concern with Nortons is the bad quality parts E vendors sell, the spread of fake sellers into popular automobile and modern bikes is increasing.

Mick

If you do a search there have been people happy with Carbon Speed so the likelihood that it's total scam is low.

Keep in mind that some of these businesses can be very small and things can happen. I'm not saying this is the case and if I where in your shoes I wouldn't be talking to my credit card company either...

I hope it gets resolved.

If you are considering ordering online from an unknown company a google search of (any company ) scam or fraud will let you know whether you should or should not proceed. I learned this when I ordered a $200 air conditioner hose from Auto Parts Warehouse and never got anything but a run around. I got refunded by the cc company. Just type any company's name followed by scam or fraud.

Yep - I usually type in the "new" product's name and the word "complaint." That's what I look for first. I have found that complaints are more useful than "endorsements" because usually if someone spends money on a product they tend to want to look smart, not stupid. So often folks will say good things about a product that isn't that good just because they don't want to look dumb or want some company!

Well, a refund quietly appeared in my online statement today - courtesy, I assume, of my credit card issuer (thank you Chase!).

Still disappointed - I wanted to buy the product! Why do people bother soliciting orders they can't fulfill?

BrianK said:

Well, a refund quietly appeared in my online statement today - courtesy, I assume, of my credit card issuer (thank you Chase!).

Still disappointed - I wanted to buy the product! Why do people bother soliciting orders they can't fulfill?

Click to expand...

Supply chain problems. Order fulfilment issues. Order capture errors. All kinds of fun things.