We fell foul of a poorly established system (for Donny owners) last time there was a spares hiatus, with members forced to try different contacts to attempt access; some were receiving spares, others weren’t.
From memory, their system was in flux and we received clarification that we were to use the ‘Contact Norton’ page - select ‘spares’ and go from there. I did this and received spares, as did others. Some reported struggling, mainly with significant delays.
Looking at the site now, it has changed again. The spares option has been removed and spares enquiries are to be processed through the dealer network, as stated above.
My guess is that Judd has not been made aware of the (informal) arrangement in place with Donington owners - the ability to purchase spares that have been through Norton’s quality system (read all), with a caveat that there is no guarantee that they will fit our model(s). Or, Judd are filtering out an unwanted workload.
Can I suggest a UK based member do a bit of a ring around of multiple spares departments (incl Judd) and ask for a quote on a basic part. Let’s see if the question arises ref which era the bike is from, and their response. If the responses are consistent (and the same as Kev received - a firm ‘no’) we’ll know direction came from Norton. We can then take it up with them directly, as we’ve done before.
We shouldn’t have to, but we red-headed step children need to tread lightly
!