Just a quick update, the Dealer, who I can’t fault has been brilliant and picked up the bike every time I’ve had an issue or repaired it in situ. They’ve not let it back until they were happy. I know Norton have been contacted re previous issues and resolution found where required. Again Norton have been in my eyes helpful and fast when dealing with the Dealer.
The service problem was a part issue and I put that down to wrong part in bag or perhaps change in supplier, but addressed fast and efficiently.
The 961 is my daily ride, I don’t want anything else to use if it breaks, as it is supposed to be reliable. I expected teething problems, I shouldn’t have to. Everyone before me has faced problems and in a way ironed out issues for those like me who have purchased later versions.
But the number of faults are just getting to me, I am worried to take it further afield now, I just don’t know if I’ll need recovering. I have managed to put some good mileage on it but that’s when it works. To be honest more mileage riding back from the Dealer when he hasn’t been able to get it to me earlier due running a business and not being my personal mechanic.
I have always been happy to collect it as the journey to the Dealer is 65 miles and so much closer than some of you need to make. Made me think how lucky I am so, I just got on with it.
All I want is a bike that runs when I want it to and that I don’t need to constantly call for help.
So everyone is clear, I absolutely love the bike, I even went to the garage last night, to get some tools.....just to admire the bike, it is in my eyes the best looking bike on the road, it’s why I have put up with so much more than anything else I’ve ever bought.