Who Does Smiths Electronic Instrument Repairs?

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I acquired a set of new-to-me Smiths electronic instruments, fully knowing that there may be issues. I tested them upon receipt last winter, and both seemed to power up and go through their self test cycles without any issues, so I shelved them for a rainy day install.

Well the rainy week came this past week, and I decided to install them. I have done these installs a number of times on other's bikes in the past, so wiring these are pretty routine for me now.

The speedometer is usually the challenging one, as it has about twice as many connections as the tach, but it worked right out the gate and is providing smooth operation.

The tach, on the other hand, is being obstinate. It powers up fine, but remains at zero with the engine fired. I double and triple checked all of my connections, and every thing checks out. I have been in contact with both AN and CAI (the OEM), and tried a suggestion (swapping out the red/blue trigger wire for the white/black wire) but to no avail. It would appear that there is something fried on a circuit board - not sure if it is something that I want to attempt to repair myself.

These instruments were obtained used and are well out of warranty, so that does not appear to be an option. I have asked both AN and CAI repeatedly about having the tach repaired, but both are skirting the question.

Has anyone had an electronic instrument repaired in the past? Any suggestions on who may provide such a service?

Preferably in North America, but if it needs to be shipped to the UK, I would consider that if postage is not too exorbitant.

TIA
 
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I have given odd bits of electronic equipment to the local TV repair guy before he retired, he tested the boards and the attached components, replaced any failures and most time the item was fixed.
 
I have given odd bits of electronic equipment to the local TV repair guy before he retired, he tested the boards and the attached components, replaced any failures and most time the item was fixed.
That is a good idea - did a quick google of local speedometer and dashboard repair shops, and I have found a guy up near Toronto - I am going to give him a try. Fingers crossed!
 
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Between 2000 and 2015 I had 3 sets of Commando gauges restored to perfection by Joel Levine: "http://joellevinecompany.com/Speedo-Tach-Repair/". He is located in Georgia (the state not the country). I can't recall the price(s), but the gauges looked new and functioned similarly. I did not, however, check accuracy with any rigor as things seemed quite correct. IIRC Mr. Levine was THE guy to see for Smith gauge restoration East of the Mississippi.

Bill Walker
 
Between 2000 and 2015 I had 3 sets of Commando gauges restored to perfection by Joel Levine: "http://joellevinecompany.com/Speedo-Tach-Repair/". He is located in Georgia (the state not the country). I can't recall the price(s), but the gauges looked new and functioned similarly. I did not, however, check accuracy with any rigor as things seemed quite correct. IIRC Mr. Levine was THE guy to see for Smith gauge restoration East of the Mississippi.

Bill Walker
Thanks Bill - Just had a really nice chat with Joel. But he only services mechanicals. His recommendation was to just buy a new one...
 
VintageBritishcables , that’s close they in Medicine Hat Ab. , best service you will get , plus in your home land … they bought Dave Sauerberg’s business with all tooling when Dave passed , guess it several yrs gone now ….. they do great work , husband and wife team , she makes cables he fixes …. Good luck !
 
VintageBritishcables , that’s close they in Medicine Hat Ab. , best service you will get , plus in your home land … they bought Dave Sauerberg’s business with all tooling when Dave passed , guess it several yrs gone now ….. they do great work , husband and wife team , she makes cables he fixes …. Good luck !
Once again, won't touch electronics, only magnetics and chronometrics..... Thanks though.
 
The e-gauges are so new that I wonder if anybody is stocking parts. Electric meters and microprocessors aren't the same as springs and magnets. There's probably a circuit board in them that would get changed out in a repair. Haven't seen a schematic, probably never will.
 
The e-gauges are so new that I wonder if anybody is stocking parts. Electric meters and microprocessors aren't the same as springs and magnets. There's probably a circuit board in them that would get changed out in a repair. Haven't seen a schematic, probably never will.
They are made by Caerbont Automotive in Swansea, Wales, who look to be a Tier 1 automotive supplier. Likely any shop that services modern car instrument clusters could fix it, but at what price?

I can buy a new one out of AN shipped to my door for less than $300 CDN.... you would be hard pressed to rebuild a magnetic instrument for that by the time you include shipping to and from.

I am beginning to think that this is the most attractive option. Now if only AN were not sold out of them....
 
I acquired a set of new-to-me Smiths electronic instruments, fully knowing that there may be issues. I tested them upon receipt last winter, and both seemed to power up and go through their self test cycles without any issues, so I shelved them for a rainy day install.

Well the rainy week came this past week, and I decided to install them. I have done these installs a number of times on other's bikes in the past, so wiring these are pretty routine for me now.

The speedometer is usually the challenging one, as it has about twice as many connections as the tach, but it worked right out the gate and is providing smooth operation.

The tach, on the other hand, is being obstinate. It powers up fine, but remains at zero with the engine fired. I double and triple checked all of my connections, and every thing checks out. I have been in contact with both AN and CAI (the OEM), and tried a suggestion (swapping out the red/blue trigger wire for the white/black wire) but to no avail. It would appear that there is something fried on a circuit board - not sure if it is something that I want to attempt to repair myself.

These instruments were obtained used and are well out of warranty, so that does not appear to be an option. I have asked both AN and CAI repeatedly about having the tach repaired, but both are skirting the question.

Has anyone had an electronic instrument repaired in the past? Any suggestions on who may provide such a service?

Preferably in North America, but if it needs to be shipped to the UK, I would consider that if postage is not too exorbitant.

TIA
We use a lot of Smith electrical gauges and have found that its just better to replace them than to try to repair the boards. That's the joys and curse of modern electronics
 
Hey DW, if you’re going to replace it anyway, I’ll take a crack at it. If there’s anything obvious, we might get lucky...

Brian
 
Hey DW, if you’re going to replace it anyway, I’ll take a crack at it. If there’s anything obvious, we might get lucky...

Brian
Hey BF,
Sure, sounds like a plan. Worth a shot, nothing to lose, multitude of other cliches - lol!
 
I thought the electronic gauges were meant to solve a problem, not create them. Hmmm.
Not to mention the threads with folks trying to get them to fire up and calibrate from new. Sounds like a PITA.
Think I will stick with my gently pulsing but so far reliable gauges. That can be repaired. If they ever require it.
 
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