TVS 961 RECALL....

cliffa · Jun 1, 2025

I wonder what has changed on the later bikes then?

City Garage · Jun 2, 2025

cliffa said:
I wonder what has changed on the later bikes then?

Loctite???

DODGY DEN · Jun 6, 2025

Gojuu said:
The fact that this can even be tracked is likely a result of a big improvement in provess.

Had a phone call this morning from a courier and wants to pick mine up on Monday 9th June, let’s hope I get it back soon thank you Norton.

peebee · Jun 6, 2025

DODGY DEN said:
Had a phone call this morning from a courier and wants to pick mine up on Monday 9th June, let’s hope I get it back soon thank you Norton.

Looks like our bikes will be in the van together on Monday.

lfoggy · Jun 6, 2025

Mine was collected last week and is ready to be delivered back next week. All pretty efficient and painless.

DODGY DEN · Monday at 7:13 PM

peebee said:
Looks like our bikes will be in the van together on Monday.

961al · Tuesday at 4:28 AM

AT LAST...! after 7 weeks off the road... my bike is to be picked up thursday... i hope. then an unknown wait before i can book it in-again- for it's first service... which is another 4 weeks wait.

Chris955 · Tuesday at 6:14 AM

961al said:
AT LAST...! after 7 weeks off the road... my bike is to be picked up thursday... i hope. then an unknown wait before i can book it in-again- for it's first service... which is another 4 weeks wait.

Mine is also getting picked up on Thursday.
Hopefully they will turn it around quickly

Bevelheadmhr · Tuesday at 3:29 PM

Got the call today, mine is due to be collected on Friday, no doubt next week the sun will shine..

Fast Eddie · Wednesday at 2:14 AM

Fingers crossed for yooz boyz.

Hopefully, now they’ve practiced on a few, they should have the hang of this by now…

NVL35 · Wednesday at 8:25 AM

Has anyone tried rejecting the bike ? After not being able to ride it since April I am beyond paying for it to stand there doing nothing.

NorTriDuc · Wednesday at 6:57 PM

NVL35 said:
Has anyone tried rejecting the bike ? After not being able to ride it since April I am beyond paying for it to stand there doing nothing.

Now you sound American.

Fast Eddie · Thursday at 12:10 AM

NVL35 said:
Has anyone tried rejecting the bike ? After not being able to ride it since April I am beyond paying for it to stand there doing nothing.

I’m not sure, but I believe that you have to demonstrate repetitive issues and repetitive failure to address them.

Stephen_Spencer · Thursday at 12:48 AM

Yup, I suppose there’s always gonna be those at the front of the queue, happy that their bike has been done and returned within a week or two, whilst others find themselves at the end of the queue - likely related to location’n’logistics I suppose.

Not a ‘snow ball in hells chance’ of rejecting the bike on them apples I would’nt think. Hope you get it sorted soon though

!

Chris955 · Thursday at 2:26 AM

Mine is getting picked up in Runcorn this morning.
I know of one more in the area also getting picked up today. So maybe they are now collecting from the Cheshire area. They did originally say they would try to get mine sorted in time for the TT.
But at least it's getting done now. IV also takes lots of pictures and videos this morning to show there is no damage to the bike before it's loaded.

Bevelheadmhr · Thursday at 3:26 AM

Chris955 said:
Mine is getting picked up in Runcorn this morning.
I know of one more in the area also getting picked up today. So maybe they are now collecting from the Cheshire area. They did originally say they would try to get mine sorted in time for the TT.
But at least it's getting done now. IV also takes lots of pictures and videos this morning to show there is no damage to the bike before it's loaded.

Yep I'm in Cheshire, pick up is tomorrow.

NorTriDuc · Thursday at 6:50 AM

I know nearly everyone with a new Norton is getting the recall work done by the factory.
I personally would do it myself if I were in that situation.
If I were in the UK I’d have Stu do it, over the factory.

I understand why everyone is having it done by Norton, legal, warranty, and delivery purposes.
But opening up the cases, cleaning, inspecting and addressing the improperly installed hardware with thread lock isnt rocket science.

For me, it would alleviate the down time, stress, possibly of damage and delays.
JM2C

Many people, at least on this forum already have or do their own bike maintenance and repairs on older bikes.

Chris955 · Thursday at 7:57 AM

I do a lot of work on my own bikes. But I want it keel the two year warranty valid. Once the two years is up I will do it myself.

Bevelheadmhr · Thursday at 8:55 AM

NorTriDuc said:
I know nearly everyone with a new Norton is getting the recall work done by the factory.
I personally would do it myself if I were in that situation.
If I were in the UK I’d have Stu do it, over the factory.

I understand why everyone is having it done by Norton, legal, warranty, and delivery purposes.
But opening up the cases, cleaning, inspecting and addressing the improperly installed hardware with thread lock isnt rocket science.

For me, it would alleviate the down time, stress, possibly of damage and delays.
JM2C

Many people, at least on this forum already have or do their own bike maintenance and repairs on older bikes.

The issue is .. do we know what the correct thread lock to use, or the correct torque setting, can we buy the new gasket that will be needed.. I hear there is a shortage of these, as demand has unexpectedly spiked.. finally of course if you own a newish expensive bike, do you want to void its warranty?..

peebee · Thursday at 1:50 PM

Bevelheadmhr said:
The issue is .. do we know what the correct thread lock to use, or the correct torque setting, can we buy the new gasket that will be needed.. I hear there is a shortage of these, as demand has unexpectedly spiked.. finally of course if you own a newish expensive bike, do you want to void its warranty?..

I would imagine there are some people on here who can't even tie there own shoelaces never mind read a torque wrench.

TVS 961 RECALL....

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