Sparkbright in UK

Hello,

Perhaps a forum user can help...

In the autumn on 2022 I placed an order with Sparkbright.co.uk from my home in Switzerland and paid for it. Since then I have not received the item, nor have I heard from Andrew Ferguson, the owner/director of the company, despite repeated emails, calls and messages. I worry that Mr. Ferguson is ill, or the company has folded, or I don't know what...

Any thoughts?

It would seem that for whatever reason he has likely ceased trading.

Alternative supplier:

Another alternative:
https://www.improvingclassicmotorcycles.com/products.htm

SwissCommando said:

Hello,

Perhaps a forum user can help...

In the autumn on 2022 I placed an order with Sparkbright.co.uk from my home in Switzerland and paid for it. Since then I have not received the item, nor have I heard from Andrew Ferguson, the owner/director of the company, despite repeated emails, calls and messages. I worry that Mr. Ferguson is ill, or the company has folded, or I don't know what...

Any thoughts?

Click to expand...

Thanks for reminding me. I ordered a Sparkbright Eclipse in late November and had an email conversation with Andrew at the time. After two weeks or so nothing arrived. I emailed twice and got no response. I know that there have been big postal delays from the U.K to Switzerland, so I gave it a bit longer, but then forgot about it. After reading this I called his number today and it went to voicemail. Logged into PayPal and got a refund. I really hope there is nothing wrong with him as I have dealt with him before and he seemed an honest person. It's a it's a great product ( I purchased two from him in the past) as they are self dimming. Not sure any others do that.

Yet another alternative...the box is clunky but fits in the headlight shell, the LED is bright and works well behind a stock amber jewel. I've had one on my bike for years and am happy with it.

SwissCommando said:

Hello,

Perhaps a forum user can help...

In the autumn on 2022 I placed an order with Sparkbright.co.uk from my home in Switzerland and paid for it. Since then I have not received the item, nor have I heard from Andrew Ferguson, the owner/director of the company, despite repeated emails, calls and messages. I worry that Mr. Ferguson is ill, or the company has folded, or I don't know what...

Any thoughts?

Click to expand...

Hi Swiss Commando,
I tried to purchase an LED battery condition indicator, from Sparkbright. paid with pay pal didn't get the goods. Phoned , e-mailed etc. got a text telling me that Andrew had a bit of a back log of orders. Said OK but never got the goods. I got the money back via pay pal if you pay with pay pal you can.
Check out the perfect profile of Andrew walking his dogs in a perfect world - what a great guy, maybe not!

Thanks for you responses. It is good to have confirmation about the current unreliability of Andrew at Sparkbright UK. I have made a claim with Paypal for a refund.

Thanks @L.A.B. and @bluto and @maylar for the alternative suggestions.

SwissCommando said:

Thanks for you responses. It is good to have confirmation about the current unreliability of Andrew at Sparkbright UK. I have made a claim with Paypal for a refund.

Thanks @L.A.B. and @bluto and @maylar for the alternative suggestions.

Click to expand...

Have you tried Al Osbourn, http://www.aoservices.co.uk/ BSM, battery service monitor.

maylar said:

Another alternative:
https://www.improvingclassicmotorcycles.com/products.htm

Click to expand...

+ 1 on improving classic motorcycles, great products & a very helpful proprietor.