Long for detail. Qualifier: I have been a mechanic for over 50 years on Euro and Road Race Cars, the last 20 of which have been focused on BMW's. I have owned, ridden, raced countless bikes over all of those years. I have experience with Brembo and Stop Tech.
Coming towards the end of a restoration/upgrade on my '74 Commando as the original owner, I decided to upgrade the front brake disc to compliment the 13mm MC, braided SS line, and Grimeca caliper after seeing the exact same components on another '74 Commando that also had the RGM drilled/floating front brake disc.
In May of 2022, I received the RGM caliper adapter mount and brake disc. I removed the wheel, inspected the new sealed wheel bearings, the tubular internal spacer, and the fit of the external factory spacers. All good there. I removed the caliper and hung it knowing that I would have to fit/adjust it at the end after the new mounting bracket was installed as well as the wheel with the new disc. I installed the wheel and Axel and started tightening the large nut by hand when I saw that the rivets were making contact with the inside of the right side slider. Hmm....I released the nut until I saw some clearance, and took a rough measurement of .004". With this clearance, I guessed I needed about a .035" additional wheel spacer.
I contacted RGM and after a couple of days received an email reply to my findings from Amanda (?) where I requested what the specified clearance spec should be to the slider and what size shim. She told me that the last batch of these parts "were not the norm" and Roger said I should increase the size of the additional spacer. WTH????
I replied to her again requesting the specs and suggested that if they were going to sell a known problem product, they should include an extra set of instructions and provide a spacer assortment as not everyone has the experience and resources that I have who are working on their Nortons.
I never heard from her again. I wondered why first, there wasn't an apology. Second, why they didn't offer to send me a proper disc with a PPD return label to send back this disc, or send me a PPD label to send this kit back and credit my debit card.
I looked at the other Commando's brake disc, and noticed that the offset of the center section/hub was visibly different as was the way the rivets were attached. I measured the clearance of the rivets to the slider and it was .043".
I contacted my NASCAR buddy who has been building tube cars from the plate up for at least 50 years and asked if he could work his usual magic. I took the wheel with disc, Axel and nut and the 2 factory spacers to him. 2 hours later, he called me to say he was done. He fabbed up a spacer out of steel where the ID matched the OD of the Axel and the OD of the spacer matched the OD of the factory spacer on the right side. He said he made the spacer .0875".
I installed the wheel and the 3 spacers, and really didn't notice much of an external spreading of the forks with the new spacer. I measured the clearance of the rivets to the RS slider and it was now .095", but the wheel rotated nicely after the nut was torqued. Knowing I was going to have to shim the caliper inboard and that the nylons would not make contact with a shorter bolt, I installed the caliper with regular nuts and blue lactate (uh, auto spell). I shimmed the caliper inboard with 3/8" flat washers and now the brake disc was perfectly centered in the caliper. I adjusted the caliper so the outer surface of the pads rested just below the outer beveled edge of the disc.
The bike should make it's maiden ride sometime next week and I'll check everything out after a complete, no money spared, bare frame restoration over the last 2+years.
Not a chance in hell would I ever buy another product from RGM after this experience. I am personally and professionally insulted by their lack of taking care of their issue.
Coming towards the end of a restoration/upgrade on my '74 Commando as the original owner, I decided to upgrade the front brake disc to compliment the 13mm MC, braided SS line, and Grimeca caliper after seeing the exact same components on another '74 Commando that also had the RGM drilled/floating front brake disc.
In May of 2022, I received the RGM caliper adapter mount and brake disc. I removed the wheel, inspected the new sealed wheel bearings, the tubular internal spacer, and the fit of the external factory spacers. All good there. I removed the caliper and hung it knowing that I would have to fit/adjust it at the end after the new mounting bracket was installed as well as the wheel with the new disc. I installed the wheel and Axel and started tightening the large nut by hand when I saw that the rivets were making contact with the inside of the right side slider. Hmm....I released the nut until I saw some clearance, and took a rough measurement of .004". With this clearance, I guessed I needed about a .035" additional wheel spacer.
I contacted RGM and after a couple of days received an email reply to my findings from Amanda (?) where I requested what the specified clearance spec should be to the slider and what size shim. She told me that the last batch of these parts "were not the norm" and Roger said I should increase the size of the additional spacer. WTH????
I replied to her again requesting the specs and suggested that if they were going to sell a known problem product, they should include an extra set of instructions and provide a spacer assortment as not everyone has the experience and resources that I have who are working on their Nortons.
I never heard from her again. I wondered why first, there wasn't an apology. Second, why they didn't offer to send me a proper disc with a PPD return label to send back this disc, or send me a PPD label to send this kit back and credit my debit card.
I looked at the other Commando's brake disc, and noticed that the offset of the center section/hub was visibly different as was the way the rivets were attached. I measured the clearance of the rivets to the slider and it was .043".
I contacted my NASCAR buddy who has been building tube cars from the plate up for at least 50 years and asked if he could work his usual magic. I took the wheel with disc, Axel and nut and the 2 factory spacers to him. 2 hours later, he called me to say he was done. He fabbed up a spacer out of steel where the ID matched the OD of the Axel and the OD of the spacer matched the OD of the factory spacer on the right side. He said he made the spacer .0875".
I installed the wheel and the 3 spacers, and really didn't notice much of an external spreading of the forks with the new spacer. I measured the clearance of the rivets to the RS slider and it was now .095", but the wheel rotated nicely after the nut was torqued. Knowing I was going to have to shim the caliper inboard and that the nylons would not make contact with a shorter bolt, I installed the caliper with regular nuts and blue lactate (uh, auto spell). I shimmed the caliper inboard with 3/8" flat washers and now the brake disc was perfectly centered in the caliper. I adjusted the caliper so the outer surface of the pads rested just below the outer beveled edge of the disc.
The bike should make it's maiden ride sometime next week and I'll check everything out after a complete, no money spared, bare frame restoration over the last 2+years.
Not a chance in hell would I ever buy another product from RGM after this experience. I am personally and professionally insulted by their lack of taking care of their issue.