The tank on my tuono came up similar to this so asked my nephew (car painter by trade) . He said it wasn`t clean enough underneath. Plus sitting in a cold shed didn`t help
Well, since you asked....I actually exchanged several emails with Rob Jameson last week concerning this and although the 961 is a great machine and Norton is to be commended for its efforts thus far, I am afraid their customer service is still a work in progress. Rob used "fuel vapour under the paint surface " and "ethanol" as a couple of excuses for the condition of the tank. I'm no rocket scientist, but don't motorcycle tanks hold fuel and emit fuel vapor? If vapor and ethanol cause tank bubbling, wouldn't just about every motorcycle on the road have this problem? I'm leaning toward the Acerbis supplied tank being somewhat porous or bad prep work by Norton before painting.That sucks , What are you going to do next ?
Apologies if I gave the wrong impression in my last email....but when I am told, not just once, but twice, that I am out of warranty and when I made no demands but asked for solutions and then what I received were suggestions to re-paint it myself or pay full retail for a new tank...there doesn't seem to be much room left for a "conversation". There is no wear on the tank and the one very small stone chip is nowhere near any of the bubbling. In addition, the bottom of the tank, in the recesses that fit over the coil/battery cradle, has 10 bubbles of varying degrees in size.I feel like a response is due on this one.
At no point have I said that we will not do anything, I merely stated that as the bike is 3 years outside of it's paintwork warranty, we cannot do anything else in terms of warranty.
As you can imagine, there are a number of external factors, which are completely beyond our control, such as stone chips and wear which might allow for a reaction like this. This is one of many reasons warranty becomes such a divisive subject, but also one of the reasons why manufacturers limit warranty.
If the owner would like to continue the conversation, I am happy to do so, but the last email I received gave me the impression that he did not want to.
I feel like a response is due on this one.
At no point have I said that we will not do anything, I merely stated that as the bike is 3 years outside of it's paintwork warranty, we cannot do anything else in terms of warranty.
As you can imagine, there are a number of external factors, which are completely beyond our control, such as stone chips and wear which might allow for a reaction like this. This is one of many reasons warranty becomes such a divisive subject, but also one of the reasons why manufacturers limit warranty.
If the owner would like to continue the conversation, I am happy to do so, but the last email I received gave me the impression that he did not want to.
So everybody wants something for nothing.
Call it a cancer of the modern world.
So everybody wants something for nothing.
Call it a cancer of the modern world.
The underside of the tank is painted the same as the top. Yes, that is paint lifted from the tank surface. There are a total of 10 of these bubbles on the underside of the tank that range in size from 1"-3".Very Nasty.
Is that paint lifted from the tank surface, or imperfections in the underlying tank itself?