I live on Long Island not to far from Gold Coast. Sentiment out here about them is dismal at best, even before the sale. Hey. They had what I wanted, so that was the risk I took. I also can't put all of the customer service blames on them. They only deal the "exotics" for the most part. Can't blame the dealership for delays if the manufacturers are not sending them the parts. I'm going back to straighten out my crankcase oil leak issues at the end of the season or sooner. Oct. or Nov. and have to go back to my little 49HP 79 Bonnie for a while. I'm hoping to get it back by March or April, although my confidence level is low. Its off warranty in May. As for the Dyno HP results. 67 RWHP and 80 at the crank? I'll take it. The Triumph retros are only 68 at the crank and 52 at the rear wheel. We knew this wasn't a superbike when we bought it and it performs like a beast for what it is. I'm happy. Besides, those Brembos and Ohlins are magnificent.