I have an Alton from 2012 - AFAIK, the first year they were in production. The original style rotor failed (exploded) twice - replaced very rapidly by Alton at no charge. They then changed the design of the rotor and sent me that version in early '13, after the 2nd rotor failure.
AFAIK, my system has no plastic shear pins. There was no mention of them in the instructions and I don't recall seeing such things when I installed the Alton/replaced the rotors.
But since I received/installed the "new" rotor in '13, the system has been completely trouble-free and works extremely well. By now I have at least many-hundreds of "starts," if not more. Heck, one day at a meet, I must have started it 30+ times at folks request. It has been as reliable as a Honda! As I said earlier, it's a mystery why there are a variety of experiences - some like mine (no problems), others like Joe... It may be, as mentioned, a tolerance stack-up issue though I have to admit that I can't see how tolerance variation (Norton or Alton) has any affect on the starter system.