Ash is in hospital

To all I will never give up riding my beloved Norton coming up to 50 years of owning it from new in June this year, but it has gone through a big change in its early years with me converting it to the Featherbed frame in 1980, Featherbeds and Commandos are in my blood, the great handling of a Featherbed frame and the torque of a hot 850 Commando motor built for the Featherbed frame, might not be as smooth as a Commando but is pretty close with the crank balancing and other work done to my motor, I can see back with my mirror without it vibrating but my last ride my bar end mirror broke off from the mount the mount screw came lose and it whizzed past my mates head who was following me.

I also want to thank Paul (grandpaul) for the kind offer he has given me as well his friends, I am so over whelmed by his offer of getting back on the road with my Norton and with my new leg I be able to change gears the way it is set up and I am already looking where I be able to mount a good battery.

Many thanks to all my friends here, the biker life is a great life and I have been living the dream now for over 52 years and 50 years with my Norton, I have met and become friends with so many who share the same dream, well not so much a dream but a life style as my dreams come true with the good as well the bad but I never give up this road I have taken, friendships, mateships is the Aussie way and helping others in need has always been my way of life but now Debra and myself have been on the other end of needing help, so much support from everyone and from a lot of people we have never met in person, make our recovery so much better as well quicker as well, so much good in people and a big thank you from Debra and myself.

Ashley and Debra
 
Well Easter break is over another trip up to the hospital amputee rehab tomorrow morning, today I got to call the peg leg makers to see about my new legs, the quote for the legs went to the 3rd party insurance last week so waiting for their approval, just hope they won't take their time to do so as I am keen to learn to walk again sooner than later, when insurance is involved they seem to take forever to come to the party for things, still waiting for the grab rails to be installed and my long grass to be mowed, is now a safety issue with both.
They had a face to face meeting with both Debra and myself last week and said they be getting right onto it, been 5+ weeks now since the rails were measured up for the bathroom and back steps and a mower man was supposed to come last Thursday and was a know show, things are just happening too slowly when our safety is involved, so a few phone calls today to find out why, they knew their client was at fault months ago when she had to go to court and they got the police report from the accident, wasn't our fault at all.

I am starting to get very frustrated and my wife is suffering a lot of pain and slow recovery from her leg injuries, her recovery will take over 12 months to heal but she is marked for life and will never be the same, as for myself it's a complete life change for me and will need help till the day I am no longer here, but everyone involved with our recovery has been great, all the emergency crews who saved our lives to the doctors and nurses who cared for us, the amputee rehab people all been fantastic and of course all our family and friends who has helped us, it's a hard road to follow but we will get on top of this and hopefully start all over again next year, this year is recovery year, we have so many people to be thankful for without help we both be in a bad place, asking for help is hard for me but we both need too, it's a long road to follow but the goodness from others is special to our full recovery and getting back on track to a near normal life again.

A big thank you too all involved and opening up here has helped me to recover more quickly, it's such a strange feeling with a missing lower leg and sometimes it feels like my foot is still there, so hard to explain, I have gone arse up 4 times now thinking my right leg was still there, well 2 time anyway the other 2 times was slipping over or crutches getting caught up in the long grass, first time was in the hospital a day after losing my leg I tried to put it down and took out the young nurse with me, I ended on top of her, she was good looking as well lol, she freacked out more than myself lol.

Well time I made a few phone calls to find out W T F is going on.

Ashley
 
Well another trip up to rehab this morning, taxi was late so got there 10 minute late but all good, did some more walking training with the birdcage steel leg, so heavy but fu ck its great just to be standing and walking on 2 legs.

Still no news about the 3rd party insurance approving my new legs, bloody insurance companies take so long to approve things, the peg leg makers can't start on the mould for my stump or new legs until they get the go ahead, been over 1 1/2 weeks since the quote went through to them and yet they keep telling us they be looking after us from their client mistake.
I am so keen to get started with my new leg, once the mould is made for my stump it will take 2 weeks to make my training leg then the real training will begin.

Just finished rehab this morning and got a phone call about installing the hand rails in the bathroom and back step and a few other mods they wanted to come up tomorrow afternoon 1 pm but its my youngest daughter graduation for the police force tomorrow afternoon so now they come next Monday to do the install, more waiting but at least they are made, has only taken them over 4 weeks from measuring them up and they knew it was a rush job for our safety.

Frustration is the worst thing while recovering, just want to get back to a near normal life again but I just have to a bide my time and take it as it comes.

Ashley
 
Saber said:
Congratulations on your daughter's graduation Ash.
Click to expand...
It's something she wanted to be since a very young age, she had a set back with her training she got injured in one of the courses the boys were a bit rough on her, think they were upset with her as she was doing better than they were in all aspects of their training, she was suppose to graduate on the 28th of Feb but she had to recover from her shoulder injury and finish her training with a later class, but now all the training is finished so this week they been practising marching for the graduation parade.
Friday she picks up her weapon from the police issue store where she has to take it to her new station and Saturday night, she starts her first official police duties from midnight to 7am shift, she can't wait and I am so prude of her.

Ashley
 
ashman said:
It's something she wanted to be since a very young age, she had a set back with her training she got injured in one of the courses the boys were a bit rough on her, think they were upset with her as she was doing better than they were in all aspects of their training, she was suppose to graduate on the 28th of Feb but she had to recover from her shoulder injury and finish her training with a later class, but now all the training is finished so this week they been practising marching for the graduation parade.
Friday she picks up her weapon from the police issue store where she has to take it to her new station and Saturday night, she starts her first official police duties from midnight to 7am shift, she can't wait and I am so prude of her.

Ashley
Click to expand...
That's a great milestone, achieving a dream! Congrats.
 
Not a good morning today for both Debra and myself, frustration is starting to set in as being reliant for others for help in doing things for us, the other party insurance company has told us they be looking after both of us after they got the police report from the accident and their client was at fault that caused the accident, not ours, but when the crunch comes and we need things done badly for our safety things take time as needs to be approved before anything gets done, still waiting for the hand rails to be installed near 8 weeks since they were measured up, but hopefully they be install on Monday.
My back yard hasn't been mowed for 3 months and its become a jungle now, they said they will pay for a mower man to do the yard, but they only got onto a mower man last week to give them a quote to mow the yard but now got to wait longer to get approval to do the job, I have already tripped up and over from the grass tangling around my crutches and tripped me up, I have to go down the back steps and crutch it down the side of the house to go out as the front steps are too high for me, the back way is the easier way for me to get out of the house.
My solicitor put in a quote for a new car so we can drive (the old Land Rover is manual and heavy clutch) to the CPT insurer but they have rejected it for the time being saying its too early yet, a full auto car I be able to drive even without a peg leg but they insist I have a peg leg fitted before they will think about paying for a new car, they just keep throwing things in front of us and yet they keep saying they are going to look after us.
They going to pay for my new legs the training leg and normal everyday leg, the quote has been handed to them near 2 weeks ago, my amputee rehab, the leg makers are ready for my legs to be made and fitted so I can learn to walk again but still waiting for them to approve it, so much for helping us out, we will look after both of you they kept telling us.
Everything I did before my accident they said they will get help for us to do what I can no longer do, my yards was always tidy and well maintained by me and I am so angry that nothing has been done and my yard looks like no one is living here now, its a disgrace in how its looking all because of one person's mistake, but we are going to look after you because of her mistake and now my frustration is starting to turn me angry, its only family and friends that has helped us that keeps me sane, but asking them for help all the time when the insurance people should be doing it without any waiting time for approval when they said they going to look after us.
Every time I contact the insurance company to their OT person to ask for help every word I say I can hear them typing every word I say in the background and yet they taking their time to give us the help we do need for our own safety.
To top it all off I also got to look after Debra, I been doing all the cooking, carrying stuff for her as well deal with my limits that I can't do in a wheelchair, our daughter stays with us to help us when we need her but as soon as she comes here her and mun are so alike they clash with each other and argue with each other and I am stuck in the middle of it all and if anything the daughter does to help and it's not the way Debra does things it get worst, I just wish I could jump on my Norton and ride off, but I can't at the moment, sometimes a mate will come and pick me up to get me out of the house for a few hours.
Frustration no I think I am losing the plot more than anything and as I write this the wife is asking for me to do more things for her all the while I am losing it, I been doing so well of late, had a few good moments with my daughters graduation and going out with mates, but the bad days creep up on me and it starting to take its toll on me, just because people make promises but they take so long to happen and its all my friends here and my mates that help me keep on top of things but it's starting to get to me, but I can't let it get on top of me, I just got to have a slight break down to get me on top again.
I am sorry for writing all this but it helps me to stay on top and bring out the frustrations we are going through, I have never relied on others before and now we have too just to do normal things that I have always done and coming up to 4 months now since the accident things should be getting better for us but it's not waiting for things to be approved, we shouldn't have to wait for approval as they told us they have accepted their client was at fault and things should go through without the long wait for things to be done.

Ashley
 
ashman said:
Not a good morning today for both Debra and myself, frustration is starting to set in as being reliant for others for help in doing things for us, the other party insurance company has told us they be looking after both of us after they got the police report from the accident and their client was at fault that caused the accident, not ours, but when the crunch comes and we need things done badly for our safety things take time as needs to be approved before anything gets done, still waiting for the hand rails to be installed near 8 weeks since they were measured up, but hopefully they be install on Monday.
My back yard hasn't been mowed for 3 months and its become a jungle now, they said they will pay for a mower man to do the yard, but they only got onto a mower man last week to give them a quote to mow the yard but now got to wait longer to get approval to do the job, I have already tripped up and over from the grass tangling around my crutches and tripped me up, I have to go down the back steps and crutch it down the side of the house to go out as the front steps are too high for me, the back way is the easier way for me to get out of the house.
My solicitor put in a quote for a new car so we can drive (the old Land Rover is manual and heavy clutch) to the CPT insurer but they have rejected it for the time being saying its too early yet, a full auto car I be able to drive even without a peg leg but they insist I have a peg leg fitted before they will think about paying for a new car, they just keep throwing things in front of us and yet they keep saying they are going to look after us.
They going to pay for my new legs the training leg and normal everyday leg, the quote has been handed to them near 2 weeks ago, my amputee rehab, the leg makers are ready for my legs to be made and fitted so I can learn to walk again but still waiting for them to approve it, so much for helping us out, we will look after both of you they kept telling us.
Everything I did before my accident they said they will get help for us to do what I can no longer do, my yards was always tidy and well maintained by me and I am so angry that nothing has been done and my yard looks like no one is living here now, its a disgrace in how its looking all because of one person's mistake, but we are going to look after you because of her mistake and now my frustration is starting to turn me angry, its only family and friends that has helped us that keeps me sane, but asking them for help all the time when the insurance people should be doing it without any waiting time for approval when they said they going to look after us.
Every time I contact the insurance company to their OT person to ask for help every word I say I can hear them typing every word I say in the background and yet they taking their time to give us the help we do need for our own safety.
To top it all off I also got to look after Debra, I been doing all the cooking, carrying stuff for her as well deal with my limits that I can't do in a wheelchair, our daughter stays with us to help us when we need her but as soon as she comes here her and mun are so alike they clash with each other and argue with each other and I am stuck in the middle of it all and if anything the daughter does to help and it's not the way Debra does things it get worst, I just wish I could jump on my Norton and ride off, but I can't at the moment, sometimes a mate will come and pick me up to get me out of the house for a few hours.
Frustration no I think I am losing the plot more than anything and as I write this the wife is asking for me to do more things for her all the while I am losing it, I been doing so well of late, had a few good moments with my daughters graduation and going out with mates, but the bad days creep up on me and it starting to take its toll on me, just because people make promises but they take so long to happen and its all my friends here and my mates that help me keep on top of things but it's starting to get to me, but I can't let it get on top of me, I just got to have a slight break down to get me on top again.
I am sorry for writing all this but it helps me to stay on top and bring out the frustrations we are going through, I have never relied on others before and now we have too just to do normal things that I have always done and coming up to 4 months now since the accident things should be getting better for us but it's not waiting for things to be approved, we shouldn't have to wait for approval as they told us they have accepted their client was at fault and things should go through without the long wait for things to be done.

Ashley
Click to expand...
I'm sorry for the frustration. I can only imagine how being suddenly thrown from self reliant to needing help.

You've shown remarkable fortitude so far, and it will carry you through.
 
Ash, as discussed, ask to make a formal internal complaint with Suncorp and threaten them with another formal complaint with Australian Financial Complaints Authority (AFCA) https://www.afca.org.au/
Hopefully that will put some more speed to their work!
Cheers
 
ashman said:
Not a good morning today for both Debra and myself, frustration is starting to set in as being reliant for others for help in doing things for us, the other party insurance company has told us they be looking after both of us after they got the police report from the accident and their client was at fault that caused the accident, not ours, but when the crunch comes and we need things done badly for our safety things take time as needs to be approved before anything gets done, still waiting for the hand rails to be installed near 8 weeks since they were measured up, but hopefully they be install on Monday.
My back yard hasn't been mowed for 3 months and its become a jungle now, they said they will pay for a mower man to do the yard, but they only got onto a mower man last week to give them a quote to mow the yard but now got to wait longer to get approval to do the job, I have already tripped up and over from the grass tangling around my crutches and tripped me up, I have to go down the back steps and crutch it down the side of the house to go out as the front steps are too high for me, the back way is the easier way for me to get out of the house.
My solicitor put in a quote for a new car so we can drive (the old Land Rover is manual and heavy clutch) to the CPT insurer but they have rejected it for the time being saying its too early yet, a full auto car I be able to drive even without a peg leg but they insist I have a peg leg fitted before they will think about paying for a new car, they just keep throwing things in front of us and yet they keep saying they are going to look after us.
They going to pay for my new legs the training leg and normal everyday leg, the quote has been handed to them near 2 weeks ago, my amputee rehab, the leg makers are ready for my legs to be made and fitted so I can learn to walk again but still waiting for them to approve it, so much for helping us out, we will look after both of you they kept telling us.
Everything I did before my accident they said they will get help for us to do what I can no longer do, my yards was always tidy and well maintained by me and I am so angry that nothing has been done and my yard looks like no one is living here now, its a disgrace in how its looking all because of one person's mistake, but we are going to look after you because of her mistake and now my frustration is starting to turn me angry, its only family and friends that has helped us that keeps me sane, but asking them for help all the time when the insurance people should be doing it without any waiting time for approval when they said they going to look after us.
Every time I contact the insurance company to their OT person to ask for help every word I say I can hear them typing every word I say in the background and yet they taking their time to give us the help we do need for our own safety.
To top it all off I also got to look after Debra, I been doing all the cooking, carrying stuff for her as well deal with my limits that I can't do in a wheelchair, our daughter stays with us to help us when we need her but as soon as she comes here her and mun are so alike they clash with each other and argue with each other and I am stuck in the middle of it all and if anything the daughter does to help and it's not the way Debra does things it get worst, I just wish I could jump on my Norton and ride off, but I can't at the moment, sometimes a mate will come and pick me up to get me out of the house for a few hours.
Frustration no I think I am losing the plot more than anything and as I write this the wife is asking for me to do more things for her all the while I am losing it, I been doing so well of late, had a few good moments with my daughters graduation and going out with mates, but the bad days creep up on me and it starting to take its toll on me, just because people make promises but they take so long to happen and its all my friends here and my mates that help me keep on top of things but it's starting to get to me, but I can't let it get on top of me, I just got to have a slight break down to get me on top again.
I am sorry for writing all this but it helps me to stay on top and bring out the frustrations we are going through, I have never relied on others before and now we have too just to do normal things that I have always done and coming up to 4 months now since the accident things should be getting better for us but it's not waiting for things to be approved, we shouldn't have to wait for approval as they told us they have accepted their client was at fault and things should go through without the long wait for things to be done.

Ashley
Click to expand...
Talk to your lawyer. This is typical insurance company footdragging. Have your lawyer call and demand something to happen NOW. For example, the yard situation is a safety hazard and exposes you and Debra to more injury
 

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