Here is an example of the trade rules US residents have been dealing with.
France erroneously charged (warranty service return) the receiving vendor 230 euros on a return of shocks that originally cost 900 euros.
Plucked it from their account.
Pretty heavy percentage there.
"
infos@fournales.fr
To:You
Wed 7/19/2023 8:02 AM
Hello
Thank you for your answer.
Unfortunately, the customs of France (it is a state service, it is not a private company). Customs accepts that the declaration you made at the time of sending your shock absorber.
the amount of taxes was automatically levied from our bank account.
Best regards
Cordialement
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De :
Envoyé : mercredi 19 juillet 2023 13:35
À : infos@fournales.fr
Objet : Re: ORDER FINISHED
Hello, I attached a printed copy of the attached document to the outside (as well as another printed copy on the inside) of the package, clearly stating "after sales service" as instructed.
Please provide that information to your customs agency.
Best regards,
From: infos@fournales.fr <
infos@fournales.fr>
Sent: Sunday, July 16, 2023 2:39 PM
To:
Cc: direction@fournales.fr <
direction@fournales.fr>
Subject: TR: ORDER FINISHED
Hi
We have
the problem with your last order.
1) Sorry, you did not make the correct documentation for customs. (declaration for "after sales service", value/amount at 0 euros ).
2) Your invoice (commercial invoice) was considered as our purchase in the USA.
Please consult the import-export rules between USA and France.
Consequences: (See attached the customs documents and the UPS document).
1) we received the UPS invoice for customs fees/duties – 32€.
2) we had to pay VAT – 198€
Total: 32 + 198 =
230 euros
Unfortunately, we are obliged to ask you to pay us the taxes.
Best regards
Cordialement