US marketing for Triumph

concours

concours

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A radio figurehead?
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I just continue to be amazed, at how closing all the dealers down (Great Bay Cycles, Second Wind, Street Cycles) is seen as a good marketing strategy. Only one dealer in NH. Three in Massachusetts.
 
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Reading between the lines, is this a sign that Triumph may be pulling back from offering gear?

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So, I'm just an old dinosaur. "Back in my day sonny, you could get REPLACEMENT parts for a murrsickle, not just throw the bike away...."

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Old news on the marketing person; worldwide issues on supply chain pressures just now normalizing.
 
Once the bike is over ten years old the manufacturer is free of the obligation to stock spares.
After that they will only continue making and stocking spares if it is profitable.
I had a 1947 John Deere Model M. Almost everything is available for that tractor. The John Deere fans point to this as a sign of greatness. Actually the parts are only there because it is still profitable for JD. They sold huge numbers of the M and many are still in use.
My neighbour has a JD tractor from the 80s. It was a model that didn't sell well, although it's a decent machine. There are very few parts available for it as JD isn't required to keep parts for it and it isn't profitable for them to do so.

Glen
 
grandpaul said:
Old news on the marketing person; worldwide issues on supply chain pressures just now normalizing.
Click to expand...
I usually am way behind the news curve. I only read MCN once a year. Who was the exec from Harley Triumph hired 10-15 years ago? That caused them to close little dealers?
 
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The bike is only 9 years old. They made that model through 2017. I'm familiar with the 10 year rule.
Pretty sure I'm SOL due to it being an "accessory"

Not a lot if R3's sold, even fewer R3T's. I understand.

I am thankful I could get a TPS with no drama.
 
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I'll stop posting the realities of Triumph support, perhaps it seems like "calling your baby ugly".😒

I just call 'em as I see 'em.🧐

Love my Hink Triumphs!🏁

Everything is fine. 😎🍻
 
No, I don't mind at all. I just thought I might help by finding the part. No luck there I guess.
Frustrating!
I had a hell of a time when my 05 Thruxton was hit by a crazed deer. The problem there wasn't parts, it was the Triumph dealership.
The left side fairings were smashed fore and aft.
I took it down to the Triumph dealership and they said the bike was a write off as parts and labour were worth more than the bike.
The bike , prior to the accident ,was as new with only 11,000 on the ODO.
I couldn't believe they would throw such a lovely machine in the trash because of some broken plastic pieces.
We skipped the dealer and I dealt with the insurer directly. They paid me a small amount of labour and the full amount for parts to do the repair. I was thrilled with that deal. Take all the time I need to do it right, no questionable dealership mechanics screwing with it.

Amazingly, the fairings were all available at Triumph, all painted with decals applied. So it wasn't a difficult job at all. The fairings cost about $1100 and they paid me $400 to do the work.
The bike lives on!

Glen
 
concours said:
I usually am way behind the news curve. I only read MCN once a year. Who was the exec from Harley Triumph hired 10-15 years ago? That caused them to close little dealers?
Click to expand...
Don't know if it was Mike Vaughn? He was Triumph America CEO in 2010 when i met him at Willow Springs...
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There is some irony in the closure of the oldtime shops because they dont look affluent and modern.
Triumph likes to have their selected dealers in their giant new concrete buildings find a way to fasten crappy old shiplap on the wall , complete with blistering paint and grease stains.
To complete the look old oil tins and well worn wrenches are strategically placed all around along with some old motorcycle parts. Nostalgia is thus created within the 1 year old walls of a concrete Tiltup building.
They already had all of that stuff with the old time shops Triumph shut down!

Glen
 
worntorn said:
No, I don't mind at all. I just thought I might help by finding the part. No luck there I guess.
Frustrating!
I had a hell of a time when my 05 Thruxton was hit by a crazed deer. The problem there wasn't parts, it was the Triumph dealership.
The left side fairings were smashed fore and aft.
I took it down to the Triumph dealership and they said the bike was a write off as parts and labour were worth more than the bike.
The bike , prior to the accident ,was as new with only 11,000 on the ODO.
I couldn't believe they would throw such a lovely machine in the trash because of some broken plastic pieces.
We skipped the dealer and I dealt with the insurer directly. They paid me a small amount of labour and the full amount for parts to do the repair. I was thrilled with that deal. Take all the time I need to do it right, no questionable dealership mechanics screwing with it.

Amazingly, the fairings were all available at Triumph, all painted with decals applied. So it wasn't a difficult job at all. The fairings cost about $1100 and they paid me $400 to do the work.
The bike lives on!

Glen
Click to expand...
I love that story!
 
grandpaul said:
Don't know if it was Mike Vaughn? He was Triumph America CEO in 2010 when i met him at Willow Springs...
View attachment 106385
Click to expand...
This is the guy.

His resume reads: "two decades with Harley Davidson"

ultimatemotorcycling.com

Triumph Motorcycles America CEO Heichelbech - ‘Executive of the Year’

Powersports Business magazine has named Triumph Motorcycles America CEO Greg Heichelbech “Executive of the Year.”
ultimatemotorcycling.com ultimatemotorcycling.com

Triumph Motorcycles (America) CEO Greg Heichelbech Leaves The Company

Triumph Motorcycles (America) Chief Executive Officer (CEO) Greg Heichelbech is no longer with the Atlanta-based company, according to company spokesman Matt O’Conner. “Greg Heichelbech has left the company, but COO […]
www.roadracingworld.com www.roadracingworld.com

2010-2014, that's when they closed the little shops, forced the "10,000 sq ft super center" Harley marketing idea on the dealers. I heard it directly from the Owner of Street Cycles, Falmouth, ME. A dealer in business since 1963, now selling BMW, Suzuki, Arctic Cat , and Triumph until they issued him ultimatums that made no business sense.
He had a great collection of vintage bikes in the basement there. Nice guy.
 
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worntorn said:
There is some irony in the closure of the oldtime shops because they dont look affluent and modern.
Triumph likes to have their selected dealers in their giant new concrete buildings find a way to fasten crappy old shiplap on the wall , complete with blistering paint and grease stains.
To complete the look old oil tins and well worn wrenches are strategically placed all around along with some old motorcycle parts. Nostalgia is thus created within the 1 year old walls of a concrete Tiltup building.
They already had all of that stuff with the old time shops Triumph shut down!

Glen
Click to expand...
I could go on for hours on your point here. 🗣️🤪.
The irony.

Food trucks. A way to bring hot food to working people with only a short break.
NOW, they are at weddings. (Yes, some good one-trick-pony specialty food ) and other gathrings. Like being an exhibit in a museum, as matchstick fingered millennials gawk at the working class.
The EMT/galvanized conduit/rusty pipe hanging a big stupid explosion hazard lighting fixture over the $90 plate restaurant table. 🤮
(Sorry, rant off)

The greasy bike shop motif, so emulated. But, no parts.

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Hell, even my Snap-On (Gray) tools... I could not BUY (should be warranty) a repair kit for a 1/4" ratchet I bought 14 years ago.
Had to find one on ebay. It's everywhere.

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