Times have changed...

I wanted to order Mick Hemmings gearbox rebuild video from INOA (or whatever they call it.) Only way to order is to mail a check or money order? Sherman, set the way back machine to 1985...LOL. Not being a complainer, but man, I have not have to mail a check in and wait for it to clear for at lease a decade, if not two.

Like the title says, times have changed...

Amen brother.
That one of the reasons why I won't do business with him unless I have the time to do so.
There are some Norton Parts sites which are hard to deal with due to the lack of technology.

Jim and his wife offer this service on a volunteer basis for the INOA members.They are nice to deal with and do
this for the benefit of the club.I do not know why they have not set up some sort of modern payment system,but
that is the way it is.
Mike

Purhaps Mick as matched his payment service to the bikes, Out of date,slow and frustrating :lol: ...only kidding!

john robert bould said:

Purhaps Mick as matched his payment service to the bikes, Out of date,slow and frustrating :lol: ...only kidding!

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The complaint from the original poster appears to be directed at the INOA service and not Mick Hemmings? :?

Looks like spec savers this morning LAB! You are quite correct there

This is getting to be noticeable anymore. Mick Hemmings is great
to deal with but no webshop with online orderng. The "other" Norvil
dealer does offer this and although Im no fan of his, sometimes just firing
off an order easily wins. Ive even mentioned this to Andover Norton who
likewise has no online direct ordering. RGM does. Much rather deal with
the source if I could easily.
I realize some of the dealers dont want the expense and bother but they
are losing custom and that is sad.
Hey, we all order from work at times! Can't beat that with a stick!

Onder said:

I realize some of the dealers dont want the expense and bother but they
are losing custom and that is sad.

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When I raised this very subject with Angela Hemmings some while ago, she told me in no uncertain terms that neither of them liked using computers, and they were quite busy enough with things as they were, so did not really want or need any extra workload from a webshop.

Andover Norton, on the other hand, I think, really do need to get their webshop ordering process up to date? Ordering parts from their website and then having to send a confirmation and payment by either phone or fax is not really what one would expect from a company like Andover Norton.

Just to be clear - I am not complaining about anything or anybody. To be fair, even 'tho I am in high end electronics materials I am a bit of a luddite - no i don't use a slide ruler anymore, but I still prefer a fairly simple programmable calculator. Cell telephone - I have no desire to learn a bunch of "features."

I applaud Mr. Evens at INOA for volunteering, and i understand where he comes from - he does it for less than free since his own time is worth a lot to him. To him I say thank you for doing the job.

I do not know Mr. Hemmings by other than reputation, I just wanted to get the DVD's of his work. I was not dealing with him.

The only reason I set that post out is that I am ready to start the rebuild of my '74 850, the old boy has sat far too long and I wanted the gearbox DVD (that and about 4 beers) and I thought it was funny to run across something I actually had to mail in.

What I think is really weird is when I ask someone that wants paypal for a payment if they wouldn't rather have me mail a check - why should paypal (ebay) get a cut. And they say no, I would rather use paypal. Again, personal preference, so no disrespect to those using paypal.