- Joined
- Nov 20, 2012
- Messages
- 1,200
Bought and fitted a new set of fork gators back end of 16 , job done. Bought a Dave Taylor head steady about the same time, fitted it and ran the bike. Checked and the top clamp fully tightened was loose phoned the supplier and was told the problem was my frame was metric just take it off and hone it to fit. In the last month or so my gators were starting to look a bit ragged and last week they were disintegrating before my eyes again spoke to the supplier and was told that they send them all over the world and have never had a problem. But after speaking to a raft of owners recently the condition of the parts and the attitude of the company concerned is pretty much par for the course.
On the bright side I'll slap on new fork internals when I fit my new gators and a new head steady to "boot". Purchased from a supplier who does give a shit about those who spend their cash with him. By the way my frame is a 1969, and the reason I bought the fork gators was I didn't see the early type on the AN site.
I have bought a fair bit of gear from RGM and their service is always good but please don't start taking the piss cos your busy and can't give a toss about shoddy parts and poor attitude . I can't find my paperwork but will contact visa ans sent the goods back when all is in order.
I have had the occasional issue with AN but they seem to be of the opinion if the customer is not happy they will refund or exchange and they can look up their records as to when you made the purchase with no song and dance.
Rant over.
On the bright side I'll slap on new fork internals when I fit my new gators and a new head steady to "boot". Purchased from a supplier who does give a shit about those who spend their cash with him. By the way my frame is a 1969, and the reason I bought the fork gators was I didn't see the early type on the AN site.
I have bought a fair bit of gear from RGM and their service is always good but please don't start taking the piss cos your busy and can't give a toss about shoddy parts and poor attitude . I can't find my paperwork but will contact visa ans sent the goods back when all is in order.
I have had the occasional issue with AN but they seem to be of the opinion if the customer is not happy they will refund or exchange and they can look up their records as to when you made the purchase with no song and dance.
Rant over.