I ran into the same problem whilst trying to have some brake hoses built by a local hydraulics supply house. After being told they couldn't build them due to liability reasons, I walked out the front door, turned around and walked back in, then requested help with glycol-based hydraulic lines. The same clerk was more than happy to help me after that. You just have to know how to ask the right way.rotorwrinch said:At least two of the suppliers that had previously sold me belts , refused to sell belts after their company policies changed. This was claimed to be a liability issue.