SteveA
VIP MEMBER
- Joined
- Dec 20, 2011
- Messages
- 3,288
Before December I received deliveries from DHL, their practice then was to deliver and send an email link for payment on line, to me that is really the best way!I was billed by DHL recently and they sent the payment request by email. There was a link in the email by which I was able to download the invoice. If you didn't get this link, I'd pay anyway. You can always request the invoice later on.
DHL will not return your shipment, but after 7 days storage fees will be charged. After 60 (?) days, customers failing to pay may face a total loss.
-Knut
Have they changed process post Brexit transition? Don't know.