Any luck with RGM?

I am inquiring about a belt drive for an Atlas but so far they've been really slow to respond. Is this normal? Are they also very slow about shipping?

seattle##gs said:

I am inquiring about a belt drive for an Atlas but so far they've been really slow to respond. Is this normal? Are they also very slow about shipping?

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I wanted to order some things about three weeks ago. There is no "Add to Cart" button so I wrote them about it. This is the second time - wrote them about three months ago too about the same thing. I have a Trade Account with them. I've received no answer to either. I need more things that only they have, most importantly the 520 rear brake drum (062764N). They have 10 in stock according to the site - I would like 6 but cannot add them to my cart!

In the past, I added to cart, they shipped within 2 workdays, and the order took 2-3 days to arrive if there were no customs issues.

I also you got you and some of your customers parts from them with no issues but I'm not positive that they are still in business. I suppose I could call but I generally don't spend the money to call Internationally.