Are you referring to the Ceandess push down and turn gas cap that came on the bike?
If so, it should have a simple hole in the top of it. I've had mine become clogged with dry gas, dirt etc. I simply took a safety pin and poked at it.
Should be a very simple fix.
If it's venting, you should also see a bit of dry gas start to discolor around the vent hole. I just wipe mine down every now and then to keep it from clogging.
And if it's not venting, you'll hear it when you open the cap.
Hope that helps.