TVS 961 RECALL....

I did the same, and left a voice message. Received an email this morning in response to my written message asking for the last 6 digits of the VIN and my post code which I have sent, and subsequently a phone call in response to my voice message asking for the last four digits of my VIN and Reg number, which I gave. The email said collection would be arranged IF my bike was part of the affected batch, the phone call said all bikes were to be returned. My point remains though that if I hadn't heard about this by accident, and then discovered this forum, I would still be riding round happily on a bike that had a "do not ride notification" on it. I wonder how many other people are?
 
Hello , I have finally gotten back to doing some investigation into my clutch and ring gear. I have a November 2014 built Donny Sport with some miles on it.
TVS 961 RECALL....

At left is my original clutch assy with the markings , on right is a TVS Norton Clutch assy purchased early/mid 2023 .

TVS 961 RECALL....

What I am asking you to notice is that all of my shoulder bolt came unscrewed with the slightest of effort with my bit/ratchet. I can also report that my original clutch bolts are so secure that I would break the bit trying to remove them..
TVS 961 RECALL....

TVS 961 RECALL....

TVS 961 RECALL....

Also , please notice there was locking agent applied to these , one looks green the other looks white . But these were not holding very well at all . Am I starting to get through ? TAKE YOUR BIKE TO GET THE RECALL in my opinion .

TVS 961 RECALL....

There is some good news . There appears to be ample counterbore for the shoulder bolt to sit in . Provided a good/strong locking agent is used .

TVS 961 RECALL....
 
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TonyA said:
Hello , I have finally gotten back to doing some investigation into my clutch and ring gear. I have a November 2014 built Donny Sport with some miles on it.
TVS 961 RECALL....

At left is my original clutch assy with the markings , on right is a TVS Norton Clutch assy purchased early/mid 2023 .

TVS 961 RECALL....

What I am asking you to notice is that all of my shoulder bolt came unscrewed with the slightest of effort with my bit/ratchet. I can also report that my original clutch bolts are so secure that I would break the bit trying to remove them..
TVS 961 RECALL....

TVS 961 RECALL....

TVS 961 RECALL....
Click to expand...
What is the shoulder diameter? Thread diameter?
 
Up until yesterday I was taking the approach of ‘trust the process’ and waiting for Norton to contact me.

Yesterday I ran out of patience and contacted Norton. They replied very quickly, and this morning I got confirmation that the bike is being collected tomorrow.

The collecting guy said he has a ‘very large list’… which considering that many are still awaiting contact, is only gonna get bigger and fast.

My point is… irrespective of the ifs / buts and maybes… if you want your bike sorting ASAP I would strongly advise contacting Norton directly. And quickly.
 
Fast Eddie said:
Up until yesterday I was taking the approach of ‘trust the process’ and waiting for Norton to contact me.

Yesterday I ran out of patience and contacted Norton. They replied very quickly, and this morning I got confirmation that the bike is being collected tomorrow.

The collecting guy said he has a ‘very large list’… which considering that many are still awaiting contact, is only gonna get bigger and fast.

My point is… irrespective of the ifs / buts and maybes… if you want your bike sorting ASAP I would strongly advise contacting Norton directly. And quickly.
Click to expand...
I did the same but so far no further update. Just emailed them again. Can I check did they say yours was in a defective batch or are they pulling them all in? Also - any indication of when you will get it back?
 
DP1000 said:
I did the same but so far no further update. Just emailed them again. Can I check did they say yours was in a defective batch or are they pulling them all in? Also - any indication of when you will get it back?
Click to expand...
Yes they confirmed that mine was affected by the recall.

No, they did not give any estimate regarding turnaround time, but based on what others have said I’m hopeful it will be fairly quick. It also makes sense for them to get the bikes turned around fast otherwise they’ll get swamped by bikes !
 
Mine is supposed to be collected today. Will let you know of any feedback I get from the collection company when they arrive.
 
Since my last comment, when I had a reply from 'Keith' at Norton who asked for my post code, which I sent immediately, I've heard nothing more. Was hoping to get a pick up date before the bank holiday weekend, but not happened. Fingers crossed its not too long a wait. I'm in the NW, I wonder if they are starting with collections close to the factory?
 
Bevelheadmhr said:
Since my last comment, when I had a reply from 'Keith' at Norton who asked for my post code, which I sent immediately, I've heard nothing more. Was hoping to get a pick up date before the bank holiday weekend, but not happened. Fingers crossed its not too long a wait. I'm in the NW, I wonder if they are starting with collections close to the factory?
Click to expand...
Don't know - I'm in Lincolnshire (so not that close to the factory).
 

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