What is a chief commercial officer (CCO), sometime referred to as the
chief business officer ?
By common definition, the CCO is "an executive-level role, with the holder being responsible for the commercial strategy and the development of an
organization. It typically involves activities relating to
marketing,
sales,
product development and
customer service to drive business growth and
market share. As a corporate officer position, the CCO generally reports directly to the
chief executive officer (CEO) and is primarily concerned with ensuring the integrated commercial success of an organization. The role typically must combine technical knowledge of the relevant field with strong marketing and business development skills."
So, does this guy have the knowledge and skills to fill this role? Judged by his superficial views on the Citroen SM, I take it he lacks in-depth technical knowledge. Coming from the Interior decoration and styling business serving aged very conservative and wealthy consumers mostly, he has no knowledge of market trends and actual customer requirements. So how is this guy, who lacks specific marketing and business development skills, going to bring the Norton brand forward to the 21st century, I wonder? Maybe he will launch an electric Norton Golf cart? Now, that would NOT surprise me.
A business striving to capture its market share, one would expect them to attract someone with a similar role in a competing business, like Triumph or Yamaha. But not TVS Norton. Hmm. Being optimistic is difficult sometimes.
- Knut