- Joined
- Dec 28, 2008
- Messages
- 2,035

I have a customer that has had two failures with 2 new Sparx 3 phase alternator systems. The first time I had him send the system back to me and I warranteed the parts and was backed up by the importer; I sent him all new parts. The new system also failed in short order. Both failures are the stators which present evidence of overheating/melting and show signs of interference with the rotor at the 3 O'clock position; the wear (destruction) is obvious; the customer states that a dial indicator show the rotor to be running true.
I have sold scores of these systems without issues. So I'm wondering if the root cause could be something with the engine or a lose primary chaincase? Is it possible for the drive side main bearing to have enough slop to permit the rotor to interfer with the stator, without blowing up?
Any of you have a similar experience(s)?
Bill.
I have sold scores of these systems without issues. So I'm wondering if the root cause could be something with the engine or a lose primary chaincase? Is it possible for the drive side main bearing to have enough slop to permit the rotor to interfer with the stator, without blowing up?
Any of you have a similar experience(s)?
Bill.