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Norvil diatribe

Discussion in 'Access Norton Pub' started by robs ss, Apr 3, 2018.

  1. robs ss

    robs ss VIP MEMBER

    Joined:
    Aug 16, 2016
    I just received a Norvil email having a go at anyone producing "Commando" parts...

    BRITISH PATENT OFFICE REGISTRATION NUMBER : 2128766
    COMMANDO is our registered trade mark. We registered the COMMANDO trademark with the British Patent Office on 7th April 1997 with the help of the Norton trademark holders.
    Our trademark relates to Class 12 : Motorcycles; parts and fittings for motorcycles.
    We have not given permission for anyone else to make use of our Commando trademark in respect of the manufacture of Commando parts for the Norton Commando's that were produced between 1967 and 1978. If you want to buy Genuine Norton Commando parts then be assured that this is what you will get when you buy from us. You can also get Genuine Commando parts from one of our approved dealers. If you are buying parts listed as Genuine Commando from any source other than directly from us then you are welcome to phone us on 01543 278008 to ascertain whether the supplier is approved to sell Genuine Commando parts or whether the part you are buying is a copy, fake or pirated item

    What utter, unadulterated crap from someone who, in my experience, gives the worst, rudest service of any parts dealer I've experienced. Never again!
    Anyone new to Norton - my advice is to steer well clear.
    Cheers
    Rob
     
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  2. robs ss

    robs ss VIP MEMBER

    Joined:
    Aug 16, 2016
    Hang on a bit...
    It looks to me like Classic Bike Magazine's "50 years of Commando" must be a fully biased/paid advert for Norvil!
    All of the "50 years of Commando" section seems to steer anyone to Norvil and no-one else.
    Frank Westworth appears to have sold his soul - or Les Emery has some very interesting pictures of him?
     
  3. Fast Eddie

    Fast Eddie VIP MEMBER

    Joined:
    Oct 4, 2013
    Everything I’ve bought from Norvil has been fine.

    All 3 things !

    Considering I’ve been buying motorcycle parts for over 35 years, that means I’ll have to buy something else from them in the next 5 years to maintain my ‘part every decade’ elite status...
     
  4. Craig

    Craig

    Joined:
    Dec 20, 2005
    I too have dealt with Norvil a couple times over the last 20 years or so ... no issues plus a nice lady answered the phone and was courteous...... heard the stories though ...
     
  5. acotrel

    acotrel

    Joined:
    Jun 30, 2012
    I have only ever dealt with Mick Hemmings for Norton parts. Who is better ?
     
  6. worntorn

    worntorn

    Joined:
    Dec 22, 2006
    I bought some stuff from them early on.
    No problems at all but found a little better pricing at RGM, Rabers, Walridge and Britcycle Supply.

    Glen
     
  7. brokeneagle

    brokeneagle VIP MEMBER

    Joined:
    Oct 30, 2014
    I guess I am niave about this, but I've been buying parts from Andover Norton thinking that they were the sorce for OEM Norton parts. Never even heard of Norvil. Will the "real Norton parts source" please stand up?
     
  8. kommando

    kommando

    Joined:
    May 7, 2005
    There is a continuous thread back to the original factory from Andover Norton, they hold the original drawings. Now after all this time they may not use the original supplier but compared to Norvil they are streets ahead. Norvil are bottom feeders using every trick in the book to make non genuine parts look genuine. Norvil have trademarked 'Commando' as a hijacking exercise and threatened the Norton Owners Club with legal action for allowing Andover Norton to advertise Commando spares in the NOC mag, cost them £600 for legal advice that told them Norvil were in the wrong.
     
  9. bill

    bill

    Joined:
    Jun 1, 2003
    so when is stuart garner getting his threatening letter? norvil never has a screw up on parts orders, if you are a lucky one to have to deal with them you will find out for your self it was your fault for ordering the wrong part
     
  10. acotrel

    acotrel

    Joined:
    Jun 30, 2012
    Parts for old Commandos must be very big business ? Or is somebody trying to establish a monopoly ?
     
  11. robs ss

    robs ss VIP MEMBER

    Joined:
    Aug 16, 2016
    That was my experience too Bill - and when I had the temerity to suggest it may have been them who sent the wrong part I was taken aback by the spray of vitriol I received from none other than Les himself.
    Too many other good & friendly suppliers!
     
  12. lazyeye6

    lazyeye6

    Joined:
    Feb 28, 2014
    Well Put! A recent inquiry to Les was responded to with a caustic, vitriolic reply.
    Whoa! Too many nice people to do business with than subject myself to this. Man
    needs to retire badly.
    Just my opinion.
    You know, I really think my Commando (can I legally say that word?) is worth a whole
    lot more than what other people think. Pride inflation?
     
  13. bill

    bill

    Joined:
    Jun 1, 2003
    i was looking on his site this morning and seen where he claims his cut thread rod bolts are Superior to the rolled thread bolts from a competitor. all i have read and seen say's a rolled thread is superior in strength to a cut thread.
     
  14. kommando

    kommando

    Joined:
    May 7, 2005
    Just ask yourself why all spoke threads are filled and never cut.
     
  15. Onder

    Onder

    Joined:
    May 11, 2010
    What is used on aircraft...?
     

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