Norton visit

Chris Drew

Chris Drew

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Jun 25, 2019
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this afternoon I visited the Norton factory, well not exactly the factory but rather the service centre with the ecu from my 961 sport mk2 to get the map checked as I have been having some running issues.

This really shows the advantages of buying a low volume bike like the Norton as Ash in service was immediately happy to help, plugging my ecu into another bike and uploading the latest/correct map and explaining that I also had some error codes. There was no charge and we had a good discussion about the bikes in general and mine specifically. Some gorgeous bikes there to look at and a V4 in reception - now I really want one of those!

Suffice to say I came away re-enthused about my Norton - it will probably never be as reliable as a UJM, but it has far more character and from my experience the after sales experience is also great. My sincere thanks to Ash at Norton...
 
regental said:
Good man Ash - what did the error codes relate to?
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Quite a few, map sensor, cam position sensor etc but I’m going to clear them assuming my generic obd scanner will connect and see what comes back. Trouble with error codes is you don’t know how long they have been there but I want to check as the dealer who supplied the bike supposedly checked it over and serviced it but obviously didn’t try reading the codes...
 
Fast Eddie said:
Did you check on the progress of the new factory building ?
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Didn’t have much time as I only dropped in late afternoon as I was coming back up the M1 from visiting a client. Didn’t notice any new buildings but that doesn’t mean anything!
 
Chris Drew said:
this afternoon I visited the Norton factory, well not exactly the factory but rather the service centre with the ecu from my 961 sport mk2 to get the map checked as I have been having some running issues.

This really shows the advantages of buying a low volume bike like the Norton as Ash in service was immediately happy to help, plugging my ecu into another bike and uploading the latest/correct map and explaining that I also had some error codes. There was no charge and we had a good discussion about the bikes in general and mine specifically. Some gorgeous bikes there to look at and a V4 in reception - now I really want one of those!

Suffice to say I came away re-enthused about my Norton - it will probably never be as reliable as a UJM, but it has far more character and from my experience the after sales experience is also great. My sincere thanks to Ash at Norton...
Click to expand...

My 50th CR is there with Ash too, hes been sorting similar running issues and clearing error codes. Fingers crossed.
 
Chris Drew said:
Didn’t have much time as I only dropped in late afternoon as I was coming back up the M1 from visiting a client. Didn’t notice any new buildings but that doesn’t mean anything!
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You can’t see from the workshop area,it’s in the corner of the large car park to rear of “ Hastings House” ( modern building ) where British Midland were & now bike assembly area for new bikes .Saw the base built few months ago.
 
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