Norton Limited forcing EBAY Removal- Norton blanket claim items are counterfeit

FYI- Started to receive these notices. So if items get removed, I will put them up on the for sale page.

Hello citygaragemotorcycleshop,

We had to remove your listing because it didn’t follow our VeRO Unauthorized Item Policy.. Unauthorized copies or counterfeits are illegal and not allowed on eBay​

What activity didn't follow the policy

Your listing was reported by the rights owner listed below as a counterfeit item. Please see the policy below for information about why we don't allow counterfeit items.

What you need to do next

Items removed for this policy cannot be relisted. Please ensure that your future listings are for authentic items only. For these items, they should be described accurately and completely, so buyers know that it is an authentic item.

What is the policy

- Your listing was reported by The Norton Motorcycle Co. Limited for offering a counterfeit item.  eBay’s Verified Rights Owner (VeRO) program offers intellectual property rights owner(s) a way to report listings that they believe infringe on their rights  
- Counterfeits are illegal, and not allowed on eBay 
- If you believe a mistake has been made, you will need to contact the rights owner directly. If the rights owner approves your appeal, please have them contact us directly to reinstate your listing(s)
You can send an email to:
nortonmotorcycles.ipr@ybrandprotection.com

NORTON AMERICA, LLC is the title holder of the NORTON_STYLISED products.We may be contacted at nortonmotorcycles.ipr@ybrandprotection.com Truthfully,Corsearch Brand Protection on behalf of Norton Motorcycle Co.

Knew they'd clamp down sooner or later....hence I don't bother advertising some parts I've had remade. What you got listed chap?

Here is the link to what hasn't been taken down


I have proof its all NOS but it seems like an uphill battle I just don't have time for.

Vehicle parts can be and are extensively copied, there is a Global industry based on this right. It's only counterfeit if you claim it was made by Norton and it isn't.

They know this too as they refer to Norton Branding not to design.

kommando said:

Vehicle parts can be and are extensively copied, there is a Global industry based on this right. It's only counterfeit if you claim it was made by Norton and it isn't.

They know this too as they refer to Norton Branding not to design.

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But City Garage is selling OEM NOS Donington era parts.

And TVS don’t even make some of and certainly don’t sell those parts any way !!

It’s like Ford blocking someone from selling NOS parts for a Cortina.

Its wrong on so many levels.

City Garage said:

Here is the link to what hasn't been taken down

citygaragemotorcycleshop on eBay

Follow citygaragemotorcycleshop on eBay. Buying, Selling, Collecting on eBay has never been more exciting!

www.ebay.com

I have proof its all NOS but it seems like an uphill battle I just don't have time for.

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The fact you literally have the original packaging shown in one listing too! It just supports the fact Brummy Norton are intent on killing off Donington Nortons.

A company that employs so many high powered and educated executives has come up with the most self destructive policy.

You can have a policy that distances yourself from the old fraudulent regime and still supports the owners of those machines.

The current policy is basically saying,

You bought from a fraud and so you must suffer as well, we want nothing to do with you and hope your bike rusts to dust.

Or, as iseems to be evidenced in CG’s post, Norton has hired a Brand Protection third party organisation to track and deal with copyright/counterfeit issues. Looks like that organisation has put out a standardised notification, as a ‘catch all’ to anyone selling product that does’nt originate from Norton Birmingham. It’s not very subtle, but shifts the responsibility on to the seller to prove that their product is legitimate.

A submission to the brand protection agency (to the link provided) noting the legitimacy of the spares might have the desired effect - worth a try.

Punishing us for buying from a fraudulent seller?! To make us suffer?! Actively seeking to kill off Donny Nortons?! I strongly suspect that as a group we don’t even rate a mention around the planning table, let alone in the boardroom.

Well of course they're actively seeking to kill off Donington Nortons....they literally advise people not to ride them whenever someone enquired for parts or service. And if we weren't, as a collective, of interest to them....why are they all signing up to this and the FB page?
They also appear to be very reluctant to help current Norton dealers, if they take in a Donington bike in part exchange.

Stephen_Spencer said:

Or, as iseems to be evidenced in CG’s post, Norton has hired a Brand Protection third party organisation to track and deal with copyright/counterfeit issues. Looks like that organisation has put out a standardised notification, as a ‘catch all’ to anyone selling product that does’nt originate from Norton Birmingham. It’s not very subtle, but shifts the responsibility on to the seller to prove that their product is legitimate.

A submission to the brand protection agency (to the link provided) noting the legitimacy of the spares might have the desired effect - worth a try.

Punishing us for buying from a fraudulent seller?! To make us suffer?! Actively seeking to kill off Donny Nortons?! I strongly suspect that as a group we don’t even rate a mention around the planning table, let alone in the boardroom.

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If you engage a third party you are still very much responsible for their actions.

Fast Eddie said:

If you engage a third party you are still very much responsible for their actions.

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Agree 100% FE. Norton is responsible for protecting against copyright/counterfeiting of their product. They’re certainly responsible for hiring a Brand Protection organisation and for the tactics that agency employs. Looks like a pretty clumsy ‘catch all’ approach that will have the unintended consequence of pissing off legitimate sellers of NOS like CG.

The packaging that shows legitimate Norton part numbers (and that are clearly NOS) are on CG’s list of parts not removed. So maybe they’re looking a bit more closely than we might think. Who knows. Still gonna piss lots of people off though!

Stu Bodycote said:

Well of course they're actively seeking to kill off Donington Nortons....they literally advise people not to ride them whenever someone enquired for parts or service. And if we weren't, as a collective, of interest to them....why are they all signing up to this and the FB page?
They also appear to be very reluctant to help current Norton dealers, if they take in a Donington bike in part exchange.

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Is that happening Stu - that should certainly make the bike press!

Is the Norton factory and dealer network actively advising Donny 961 Norton owners, that approach them for spares, not to ride their bikes? Presumably for safety reasons? Can’t say I’m seeing any of this recorded on FB/NOC or this site.

So what is TVS Norton gonna do about anyone selling a Donington 961 or any classic Norton for that matter? They can’t, that’s what.

Just another reason why I find it hard to support this new brand anymore.

First they won’t sell Donington owners parts, now they are trying to control selling parts from the donington era. Totally ridiculous

Voodooo said:

So what is TVS Norton gonna do about anyone selling a Donington 961 or any classic Norton for that matter? They can’t, that’s what.

Just another reason why I find it hard to support this new brand anymore.

First they won’t sell Donington owners parts, now they are trying to control selling parts from the donington era. Totally ridiculous

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Don’t think there’s any intent to do anything about the sale of Donny 961’s Voodooo - it’s none of their business.

Donny parts are still being received, albeit slowly - due to our status as lowest priority. Doubt this status is gonna change.

The parts that were clearly NOS listed by CG were not taken down, so they don’t seem concerned about these - I suspect they could’nt legally block the sale of NOS even if they wanted too. It’s the other spares across EBay that fall into a grey area I guess - some likely legitimate, some not. It would be interesting to know what spares CG had taken down.

Stephen_Spencer said:

Don’t think there’s any intent to do anything about the sale of Donny 961’s Voodooo - it’s none of their business.

Donny parts are still being received, albeit slowly - due to our status as lowest priority. Doubt this status is gonna change.

The parts that were clearly NOS listed by CG were not taken down, so they don’t seem concerned about these - I suspect they could’nt legally block the sale of NOS even if they wanted too. It’s the other spares across EBay that fall into a grey area I guess - some likely legitimate, some not. It would be interesting to know what spares CG had taken down.

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Maybe I’m wrong, but it appears they removed all of the parts that CG had listed.
What other spares are you referring to?

Voodooo said:

Maybe I’m wrong, but it appears they removed all of the parts that CG had listed.
What other spares are you referring to?

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#3

Stephen_Spencer said:

#3

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Yeah those Subaru lights won’t work on a Norton.

Stephen_Spencer said:

Is that happening Stu - that should certainly make the bike press!

Is the Norton factory and dealer network actively advising Donny 961 Norton owners, that approach them for spares, not to ride their bikes? Presumably for safety reasons? Can’t say I’m seeing any of this recorded on FB/NOC or this site.

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My new local Norton dealer also used to be a dealer in the Donnington era. They were fine with me when asked about parts etc. certainly didn't tell me not to ride it and said they would source spares if I needed them on the proviso that they cannot guarantee or warranty them. I except that, knowing what I was buying into.
Overall they were quite positive towards me

Dutchy961 said:

My new local Norton dealer also used to be a dealer in the Donnington era. They were fine with me when asked about parts etc. certainly didn't tell me not to ride it and said they would source spares if I needed them on the proviso that they cannot guarantee or warranty them. I except that, knowing what I was buying into.
Overall they were quite positive towards me

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Well, at least that sounds reasonable.
Although, I wonder what the folks back at the factory would say if they ever found out that the dealer was selling parts for use in Donington bikes?
Look the other way, or try to stop it?

Dutchy961 said:

My new local Norton dealer also used to be a dealer in the Donnington era. They were fine with me when asked about parts etc. certainly didn't tell me not to ride it and said they would source spares if I needed them on the proviso that they cannot guarantee or warranty them. I except that, knowing what I was buying into.
Overall they were quite positive towards me

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A dealer is not Norton, a dealer is a business with a Norton sign above their door. Awesome that they will support you, and quite rightly too!! But, I've had a few come to me after first contacting Solihull direct, to be advised not to use the bike under the same reasons that they gave for supposedly not being able to supply any stock from what they had from Donington (even though we know they still used it on their bikes lol). Great for me though, I'll happily welcome those bikes through my doors.