COrbin Gunfighter seat Pin broke!!

750natalie · Oct 20, 2015

Hey everyone, my seat pin that holds my corbin gunighter seat to the bracket has broken. I have tried calling Corbin for a replacement but they say they require an original receipt in order to obtain one. I bought the bike with the seat so a receipt is not possible. Does anyone here have a pin to spare? Perhaps someone has mass produced these pins? Machine shop quoted me $120 for a new pin! Perhaps someone here who has purchased a seat from corbin (with recipt) wouldnt mind calling them to request a new one and ill pay for the expenses? Thanks!!

tomspro · Oct 20, 2015

An original receipt for a part?
That is one lousy customer service policy!

cNw · Oct 20, 2015

Hey,

Get a hold of me at the shop, nortonworks@fone.net, and I will send you a new pin

Matt / Colorado Norton Works

www.coloradonortonworks.com

Rod R · Oct 20, 2015

^^^ And that is what customer service really looks (and reads) like. That's why I buy my parts from Matt.

peter12 · Oct 21, 2015

Fantastic, well done Matt.

Danno · Oct 21, 2015

Corbin's customer service is as bad as their build quality is good. I have heard walking into their facility is the only way to deal with them directly. Great to see that someone out there can make them look good.

Anglophile · Oct 21, 2015

That's why I ordered mine from cNw, got my seat in a couple of days instead of waiting two months.

lillygunny · Oct 21, 2015

Matt's willingness to help out speaks volumes about his character.

gtsun · Oct 21, 2015

+++10. I know you appreciate our business Matt & the way you allways help the Norton community with such grace is really a good example of a business helping it's customers.

750natalie · Oct 26, 2015

A HUGE thanks to Matt from Colorado Norton WOrks for sending me my seat pin!! It arrived extremely quickly and I now remounted my Corbin Seat. People like Matt are the reason why the Norton folks are so awesome!!!

COrbin Gunfighter seat Pin broke!!

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