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- Oct 29, 2006
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I wanted to post this as a new thread because I want everyone to have a better chance of seeing it as opposed to only those currently interested in my Alton alternator issue (disintegrated).
As I posted in my other thread - viewtopic.php?f=1&t=15136, on Dec 22, my newly installed Alton Estart alternator came apart. I sent a message to Norvil, where I purchased it and then later sent one directly to Alton. I had assumed that since it was purchased from Norvil, they would be the ones to deal with the issue. My message to Alton was more of an afterthought.
I received a response back from Alton in less than an hour. We exchanged a couple of additional emails with specifics and this morning (Dec 24) had an email from Alton stating that the replacement parts have been shipped to the business address here in Mexico at no charge. IMO, as far as covering their products, this puts Alton up there at the very top of the heap and from that aspect would heartily recommend them to everyone.
As to what actually happened to the alternator, that's unknown. Paul said that what happened is typically caused by a alternator/stator clearance problem but I had described what I did and he agreed that the clearance was set correctly. One thing occurs to me...Just before the warning light illuminated I had run the bike aggressively through the gears, hitting the 7k max RPM a couple of times (Yes, I know that the 850 doesn't make additional HP beyond around 6 but I have spun it to 7 in first/second on a few occasions and the engine hasn't objected). Shortly after that the charge warning light came on which is when (I assume) the magnet portion of the alternator let go.
I'm wondering if it's possible that there is sufficient crankshaft flex at that RPM to cause the rotor to hit the stator. This is just a WAG on my part but aren't commando motors known for crankshaft flex which was the reason the combat bearings didn't hold up? Of course one would expect the stock rotor to exhibit the same problem under the same conditions but the Lucas rotor is of considerably smaller diameter and the inner diameter of the lucas stator is smooth so maybe an occasional flex/rub doesn't really have any effect. My Lucas rotor did have some rub marks - not grooves just shiny rub marks and it's clearance was set very carefully several times over the past 6 years during various projects. IOW, the Alton rotor may be perfectly OK with the RPM involved but if it does contact the stator coils, given the design of the rotor/stator, there could be a higher chance of damage. Again, this is TOTALLY speculation on my part. I have NO idea if crank flex could be an issue here. But when I reinstall the new rotor, I will keep the RPM to "normal" 850 peak levels, not the 7k listed as max for the 750 and 850 engine.
But back to my original point - my strongest possible kudos to Alton (Paul and Beverley) for their immediate response, concern, and coverage of their products.
Haven't heard a word from Norvil but I'll give them the benefit of the doubt since it's the holiday season...
As I posted in my other thread - viewtopic.php?f=1&t=15136, on Dec 22, my newly installed Alton Estart alternator came apart. I sent a message to Norvil, where I purchased it and then later sent one directly to Alton. I had assumed that since it was purchased from Norvil, they would be the ones to deal with the issue. My message to Alton was more of an afterthought.
I received a response back from Alton in less than an hour. We exchanged a couple of additional emails with specifics and this morning (Dec 24) had an email from Alton stating that the replacement parts have been shipped to the business address here in Mexico at no charge. IMO, as far as covering their products, this puts Alton up there at the very top of the heap and from that aspect would heartily recommend them to everyone.
As to what actually happened to the alternator, that's unknown. Paul said that what happened is typically caused by a alternator/stator clearance problem but I had described what I did and he agreed that the clearance was set correctly. One thing occurs to me...Just before the warning light illuminated I had run the bike aggressively through the gears, hitting the 7k max RPM a couple of times (Yes, I know that the 850 doesn't make additional HP beyond around 6 but I have spun it to 7 in first/second on a few occasions and the engine hasn't objected). Shortly after that the charge warning light came on which is when (I assume) the magnet portion of the alternator let go.
I'm wondering if it's possible that there is sufficient crankshaft flex at that RPM to cause the rotor to hit the stator. This is just a WAG on my part but aren't commando motors known for crankshaft flex which was the reason the combat bearings didn't hold up? Of course one would expect the stock rotor to exhibit the same problem under the same conditions but the Lucas rotor is of considerably smaller diameter and the inner diameter of the lucas stator is smooth so maybe an occasional flex/rub doesn't really have any effect. My Lucas rotor did have some rub marks - not grooves just shiny rub marks and it's clearance was set very carefully several times over the past 6 years during various projects. IOW, the Alton rotor may be perfectly OK with the RPM involved but if it does contact the stator coils, given the design of the rotor/stator, there could be a higher chance of damage. Again, this is TOTALLY speculation on my part. I have NO idea if crank flex could be an issue here. But when I reinstall the new rotor, I will keep the RPM to "normal" 850 peak levels, not the 7k listed as max for the 750 and 850 engine.
But back to my original point - my strongest possible kudos to Alton (Paul and Beverley) for their immediate response, concern, and coverage of their products.
Haven't heard a word from Norvil but I'll give them the benefit of the doubt since it's the holiday season...