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Hello from Norton UK

Modern 961 Norton Commando Motorcycles

Re: Hello from Norton UK

Postby NortonFactoryUK » Fri Jul 07, 2017 4:14 am

i choose not to get onto tit for tat arguments, but i can assure you all, if the correct procedure is followed by the customer, and the dealer. Norton will always be happy to help with any issues that arise.
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Re: Hello from Norton UK

Postby TonyA » Sat Jul 08, 2017 8:46 am

Hello Kevin , I never doubted for a moment that Norton would take care of it. Thanks for your help and dedication.

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Re: Hello from Norton UK

Postby Britfan60 » Sat Jul 15, 2017 5:15 am

Kevin. Is there any valid excuse for not filling my parts order placed 2 months ago? I'm waiting for a clutch cover and a set of open pipes, long or short. Getting frustrated that I can't get my bike back from a dealership after my accident over a couple of simple bolt on parts. Thanks in advance.
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Re: Hello from Norton UK

Postby NortonFactoryUK » Mon Jul 17, 2017 8:55 am

a valid reason ? it is down to the exhaust now being manufactured in house, who have you ordered them through ?
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Re: Hello from Norton UK

Postby Britfan60 » Tue Jul 18, 2017 4:33 am

When delays are days or weeks, I call them reasons. When the turn into months, I get annoyed and call them excuses. Pardon me for venting. Ordered through Gold Coast in NY.
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Re: Hello from Norton UK

Postby TonyA » Wed Jul 19, 2017 7:41 am

Hello Kevin , Now that the exhaust system is being manufactured in House by Norton , will they look the same as before ? Has Norton changed the design ? Just curious. Thanks.

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Re: Hello from Norton UK

Postby DODGY DEN » Fri Jul 21, 2017 7:33 am

Exhausts,
I to have been waiting for a pair of long open exhausts for my sport for about 6 weeks and have been told by Calum that having been brought in house to make may take a little while what with the holiday season upon us and what with the immanent arrival of the V4 taking precious time up.
Please can I have my pipes Calum.
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Re: Hello from Norton UK

Postby NortonFactoryUK » Mon Jul 24, 2017 5:34 am

the exhaust's will look the same, the previous exhaust manufacturer is no longer trading, so in order to satisfy future orders the decision was made to bring the manufacture of exhaust in house, this is not a five minute job to set up, but will insure future availability.
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Re: Hello from Norton UK

Postby 961Story » Thu Jul 27, 2017 11:40 am

Have Motad stopped trading ?

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Re: Hello from Norton UK

Postby DODGY DEN » Thu Jul 27, 2017 6:56 pm

Motad went out of business early in the year and the exhaust are now made in house at Norton.
Lucky old me who has had the long open pipes on order for 2 months can pick a set up on the next Tuesday 1/8/17 :D.

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Re: Hello from Norton UK

Postby Britfan60 » Fri Jul 28, 2017 8:29 am

Hopefully that means not much longer till my set of shorties gets sent to NY?? Still waiting for a clutch cover too. Where is that being made? Almost three months and counting.
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Re: Hello from Norton UK

Postby TonyA » Fri Jul 28, 2017 9:25 am

DODGY DEN wrote:Motad went out of business early in the year and the exhaust are now made in house at Norton.
Lucky old me who has had the long open pipes on order for 2 months can pick a set up on the next Tuesday 1/8/17 :D.


WOW , Motad out of business , that's astonishing and unfortunate ! Maybe the Norton made exhaust will be even better ! The Motad website is still up and going.

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Re: Hello from Norton UK

Postby iwilson » Mon Jul 31, 2017 9:40 am

I was at the factory today and can assure everyone they were hard at work fabricating new exhaust systems!

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Re: Hello from Norton UK

Postby glb » Mon Jul 31, 2017 11:21 am

Hi Ian What were you buying?

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Re: Hello from Norton UK

Postby iwilson » Tue Aug 01, 2017 1:01 am

Nothing, on holiday in the UK. Be rude not to drop in. :)
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