Firstly I'd like to apologise for the first experience you have had. Please can you PM your bikes VIN so that I can have a further look into this. With regards to your comments about the oil I am concerned you may now have over filled it as there is a correct procedure for checking the oil level, it requires the bike to have been started and run for 2 min immediately before checking the oil level with the dipstick. We have had a few cases in the past where owners have not understood the nature of the oil system and have therefore over filled it un-intentionally (which 750ml sounds like you have done this).
The dealer that fitted the aftermarket exhaust system should of updated the ECU at the same time so it should have the correct settings in it if it has been done at an official Norton dealer.
Please drop me a PM with your VIN and contact details and we will be in touch.
Kiwi961 wrote:Hi Simon and All,
I here just recently bought a new Commando 961 Sport here's in New Zealand. I bought the bike in Auckland and had the open mufflers installed before picking it up. I picked it up from the dealer and rode it home to Wellington a journey of 650 kilometres.
It was fantastic to have finally owned a Norton after having admired them for so long. The bike was fantastic to ride and handled well, but the engine felt a bit harsh at times.
At my first refuel I went to check the oil but found that the filler cap was screwed in so tight I couldn't remove it by hand. Figuring it was a brand new bike i thought it should be safe enough to assume that it would be okay to Cary on to Taupo which is the halfway point where we were going to stay for the night. As we got to Taupo I lost all clutch function the lever was soft to pull and didn't activate the clutch at all. On investigation I found that the clutch fluid reservoir screws were slight loose and a small amount of fluid was leaks out but the main cause was the assembly that fits over the sprocket cover was completely loose and just hanging on by the three loose bolts and ready to fall compleoff the bike. Tightening up the three bolts brought the clutch back to life.
Once I was able to get the oil filler cap off I checked the oil and found that it was really low and took 750 mils to get it to the right level. Seriously not impressed.
After going over the bike tightening all that I could see we we resumed our journey south the next day. After 480 Ks I was able to open it up a bit to 4500 revs which was nice to do but was also met with hideous vibration which is quite a worry.
In spit of thinking I had everything tightnone of the bar end caps vibrated out of the end on the handle bar and one of the paddock stand lugs worked loose and was struck by the muffler bracket as the springs compressed and sheared the screw off in the swing arm.
The next day the bike was started and wouldn't idle! Richard had kindly sent me his manuals (thanks heaps Richard) and while reading those I saw the info about the throats top set screw, had a look at the bike and sure enough it was completely gone, but luckily I found it sitting in the crank case area behind the engine.
Needless to say this is all pretty concerning after paying $30,000 for a new bike. Especially the vibration and I'm worried that the low oil may have damaged the new engine. I'm also wondering if it needs to have the ECU remappped to allow for the new mufflers. What number map would have been in it when it left the factory? And what should it have for the open mufflers?
Yours a bit worried