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Cam Sensor

Modern 961 Norton Commando Motorcycles

Re: Cam Sensor

Postby Britfan60 » Fri Jun 23, 2017 5:25 am

Fast Eddie wrote:Having to carry spare electrical components with me on a brand new machine would drive me insane!

Personally, I've not done this since I stopped using points (slight exaggeration, I do carry a spare spark plug).

I can (only) just accept the 'hand built' argument as an excuse for occasional assembly related errors.

But this kind of thing has nothing to do with being hand built at all. These sensors aren't hand built! They're probably coming out of a machine in China faster than the eye can see them!

All modern vehicles are bristling with sensors supplied by 3rd party suppliers. Hundreds of millions are supplied and used annually. Specifying the right sensor AND right supplier is thus very important. But it ain't rocket science and it ain't ok to expect customers to suffer like this.

This kind of issue should be stamped out by proper root cause problem solving. If the sensors are counterfeit then more robust procurement processes are required. If they are simply from a poor supplier then a new supplier should be found. If they are just too cheap for the task or have been under specified, then a few pence per vehicle needs to be 'swallowed' to solve the problem, etc.

I realise this might come across as a bit of a rant, and I admit it's 'touched a nerve' as it's basically part of my day job doing stuff like this, so perhaps I'm a bit abnormal, nerdy or anal about it, but to see it causing customers grief and not being addressed is just so sad as it's so unnecessary.

Any manufacturer who took my money and did not or could not address such issues systematically would just drive me up the wall, be it a washing machine or a hand built 'exclusive' motorcycle...!

All only IMHO of course.


LET'S FACE IT. GETTING STUCK SUCKS, ESPECIALLY AT OUR AGE!!!!! NORTON. ARE YOU READING THIS???
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Re: Cam Sensor

Postby worntorn » Fri Jun 23, 2017 6:37 am

Makes you wonder if the MK2 designation is intended for a new group of buyers, has nothing to do with the bike.
I wish Garner would sell the company to John Bloor or someone with a similar philosophy on business.
Bloor started with bikes that were over engineered because he said the business wouldn't survive if he built lemons. Lots of those bikes , such as the Daytona 1200, are still in use with very high miles, some as high as 150,000 and still going strong.

Seems Garner is already focussed on the next fun thing without really ever sorting the 961. It's been left to the enthusiasts to figure it out.
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Re: Cam Sensor

Postby DODGY DEN » Fri Jun 23, 2017 7:06 am

I do not fully agree with your rant but I forgive you. The problem with my sensor it could have been fitted incorrectly as they are quite delicate or it could have been knocked resulting in a fail, there is a lot to keep clean. I agree with some of the comments made about SG but at least we have a choice were we spend our dosh. Recently purchased a Mercedes C Class 220 AMG line 1200 miles 16 plate I was appalled at the paint work on both sides of the car and was sent back to the dealer, who in all fairness exchanged. Why I mention this Mercedes with all there clout do not get it right.
Love my Norton's :) :lol:
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Re: Cam Sensor

Postby worntorn » Fri Jun 23, 2017 7:34 am

I would like to see them fix the bike after seven years of production. It seems that the Norton 961 owners are a very forgiving group, perhaps too forgiving!

It's likely that all would be forgiven if a reliable 961 was produced today, the company could continue.


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Re: Cam Sensor

Postby TonyA » Fri Jun 23, 2017 7:53 am

I agree 100 % !

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Re: Cam Sensor

Postby speirmoor » Fri Jun 23, 2017 8:34 am

worntorn wrote:I would like to see them fix the bike after seven years of production. It seems that the Norton 961 owners are a very forgiving group, perhaps too forgiving!

It's likely that all would be forgiven if a reliable 961 was produced today, the company could continue.


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Norton owners are very forgiving. Remember the Combat?
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Re: Cam Sensor

Postby worntorn » Fri Jun 23, 2017 9:00 am

No, I don't.
It's erased from memory:)

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Re: Cam Sensor

Postby Fast Eddie » Sat Jun 24, 2017 12:18 am

DODGY DEN wrote:I do not fully agree with your rant but I forgive you. The problem with my sensor it could have been fitted incorrectly as they are quite delicate or it could have been knocked resulting in a fail, there is a lot to keep clean. I agree with some of the comments made about SG but at least we have a choice were we spend our dosh. Recently purchased a Mercedes C Class 220 AMG line 1200 miles 16 plate I was appalled at the paint work on both sides of the car and was sent back to the dealer, who in all fairness exchanged. Why I mention this Mercedes with all there clout do not get it right.
Love my Norton's :) :lol:
DODGY DEN


Fair point, you may be right. But it should still be solved by the factory shouldn't it? You're not an isolated case you see, just the latest case!

But, let's not get carried away on a wave of negativity! I'm glad you're enjoying the bikes and so you should. And I am rather envious.

Part of my reason for ranting is that this situation is so close to what I do in my day job, as I already said. But the other reason is that I really wanted to buy a new Norton, and on a few occasions came very close, but each time, the potential issues of the bike and issues of getting satisfactory fixes has put me off. I'm sure the factory is improving (well, I think I'm sure) but sadly, not enough for me and, it seems, many others.
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Re: Cam Sensor

Postby contours » Sat Jun 24, 2017 2:50 am

worntorn wrote:No, I don't.
It's erased from memory:)


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Re: Cam Sensor

Postby DODGY DEN » Sat Jun 24, 2017 5:32 am

I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
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961 sport

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Re: Cam Sensor

Postby Fast Eddie » Sat Jun 24, 2017 8:03 am

DODGY DEN wrote:I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
rotary classic
f1 Norton
961 sport


Now then Dodgy... with your experience and (I assume great) workshop facilities AND your Norton passion, maybe you should consider in-retiring and opening up a 961 specialist shop...?

Seriously, somewhere people could go for tweaks and tuning and servicing etc as an alternative to the factory....
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Re: Cam Sensor

Postby TonyA » Sat Jun 24, 2017 8:10 am

DODGY DEN wrote:I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
rotary classic
f1 Norton
961 sport



Hello , A very nice stable of bikes ! Can you post some pictures ?

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Re: Cam Sensor

Postby DODGY DEN » Sat Jun 24, 2017 3:23 pm

Thanks for the complement Tony A I will see what I can do.
As for a workshop not a chance retired means retired but a good opening for somebody in my location.
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Re: Cam Sensor

Postby Richard 1047 » Sat Jun 24, 2017 8:16 pm

Isn't this thread exactly what I was saying about documented problems that remain unaddressed by the factory?

They haven't even bothered giving an opinion to a father/son team who bought TWO bikes! Blimey! :shock:

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Re: Cam Sensor

Postby TonyA » Sun Jun 25, 2017 6:43 am

There may already have been arrangements made. We don't know and shouldn't speculate on this. Norton may be helping them as we speak.

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